From Custom Chatbots to a Scalable Instructional Platform for Language Teaching and Learning

Welcome to the project webpage for From Custom Chatbots to a Scalable Instructional Platform for Language Teaching and Learning, a University of Waterloo Teaching and Learning AI Fellowship initiative exploring how conversational AI can support language learning through personalized practice, scaffolded feedback, and interactive speaking activities.

Project overview

A core challenge across language education is that students lack adequate opportunities for sustained, low-stakes conversational practice outside the classroom, a limitation that is particularly acute in fully online, asynchronous courses. This project addresses this conversational gap by designing, implementing, and assessing customizable conversational bots for French, Spanish, and German courses. Moving in two overlapping phases, Phase 1 will leverage an existing GenAI platform to build and test task-based bots that provide scaffolded practice, formative feedback, and role-play activities. Phase 2 will transition these empirical insights into developing an instructor-facing platform prototype, allowing faculty members to easily create course-specific bots using validated templates and configurable voice settings.  

Key pedagogical innovation & AI components

  • The Problem Addressed: Standard AI tools often over-explain or simply write plausible text on behalf of the student, failing to align with specific Common European Framework of Reference for Languages (CEFR) levels, course objectives, or cultural nuances.  
  • The GenAI Approach: Bots are explicitly structured around controlled communicative tasks (e.g., recounting an experience, requesting a favor) utilizing structured 10–15 question sequences.  
  • Advanced Audio Integration: The project integrates cutting-edge Audio and Text-to-Speech (TTS) APIs, allowing students to adjust parameters like speech rate to safely build oral accuracy and communicative confidence.  

Anticipated outputs and project deliverables

As the project advances through its developmental phases, the team will publish and distribute a suite of practical tools for the broader UWaterloo community. Deliverables will be shared on this project website and via broader University-wide communication channels. Stay tuned!   

Project fellow

Dr. Kanstantsin Tsedryk, Associate Professor, Teaching Stream, Faculty of Arts  

Co-investigators

Dr. Nicolas Hebbinckuys, Associate Professor, Faculty of Arts

Dr. Annik Bilodeau, Educational Developer, Research and Consulting, Integrated Teaching Support Unit (AVP-A)  

Collaborators

Dr. Emma Betz, Professor, Faculty of Arts 

Dr. Mario Boido, Associate Professor, Faculty of Arts

Dr. Grit Liebscher, Professor, Faculty of Arts 

Dr. Mikalai Kliashchuk, Associate Professor, Teaching Stream, Faculty of Arts 

Dr. Rocky Penate, Associate Professor, Teaching Stream, Faculty of Arts 

Transferability and broader relevance

Adaptability for Instructors 

The core of this project is an interface featuring template-based chatbot creation. Instructors can upload documents, configure target fields, and control vocal parameters without technical coding skills, relying on pedagogical judgment to tailor bots to their unique curriculum.