What is it?
Assets, a feature in Jira Service Management (JSM), offers visibility into dependencies so you can manage assets and configuration items (CIs), quickly troubleshoot incidents, and minimize the risk of changes.
Features
Tracking
- Review a thorough timeline of all changes to assets and CIs with a click of a button, so you can check compliance or identify a problem.
Queries
- Run queries on objects in Assets to conduct audits, manage costs, and identify the cause of issues.
Automation
- Automatically assign tickets to the responsible person or team and alert relevant stakeholders about upcoming events, like license renewals.
Importers
- Import CSV and JSON files. In Jira Service Management Data Center import LDAP, database, and Jira users. Use the REST API for extensions.
What you might use it for
- Store assets to manage inventory efficiently, track ownership and lifecycles, and reduce costs