Jira

What is it?

Formerly Jira Software and Jira Work Management, Jira is a widely used project management, issue tracking, and collaboration tool developed by Atlassian. It is designed to help teams plan, track, organize, and document work. Jira provides a flexible and customizable platform for a wide array of purposes, including agile workflow management, task management, process management, project management, HR projects, marketing projects, operations projects, finance projects, legal projects, sales teams, and more.

Features

Issue tracking

  • Allows teams to create, track, and prioritize issues throughout business process or software development lifecycle. Issues can represent tasks, bugs, user stories, epics, or any other work item relevant to the project. Teams can assign issues, set due dates, track progress, and add custom fields to capture project-specific information.

  • Different views allow teams to visualize work in the way that best meets their needs:

    • The board view provides a clear visualization of all tasks. 

    • The calendar view allows you to view upcoming work, deadlines, and set goals

    • The list view allows you to see all your work in a single list that can be easily scanned and sorted. This view is helpful for those used to working in a spreadsheet.

    • The timeline view allows you to view the timing, duration, and dependencies of issues.

Agile workflows

  • Supports agile methodologies such as Scrum and Kanban. It provides customizable boards that visualize the progress of work items through different stages. Teams can plan sprints, create backlogs, and use estimation techniques like story points to manage work effectively. Agile boards allow teams to track and manage tasks collaboratively.

Advanced planning

  • Advanced planning allows teams to plan and track cross-functional work. Plans pull data from boards, projects, and filters in Jira Software to visualize work in a customizable way. On a plan, you can schedule work, map dependencies, and model different scenarios. 

Business Workflows

  • Jira has over 20 business templates with pre-configured workflows for common processes. These workflows are customizable to allow teams to accurately reflect process.



Collaboration and communication

  • Promotes collaboration by providing features for commenting, attaching files, and mentioning team members in issue discussions. It offers notifications and activity streams to keep team members informed about updates, changes, and important events. Integration with Atlassian's collaboration tools, like Confluence and Trello, further enhances teamwork and knowledge sharing.
  • Promotes collaboration by providing features for commenting, attaching files, and mentioning team members in issue discussions. It offers notifications and activity streams to keep team members informed about updates, changes, and important events. Integration with Atlassian's collaboration tools, like Confluence and Trello, further enhances teamwork and knowledge sharing.
  • Communicate with stakeholders using forms to collect information and capture work. You can create multiple forms to receive different types of work from your stakeholders.
  • Overviews allow you to view high-level and aggregated data between multiple Jira projects.
  • Collaboration mode is a multi-user experience that allows you to see updates made in context and in real time. Users can see who is online and offline while in the board, list, calendar, and timeline views.
  • Integration with collaboration tools like Confluence further enhances knowledge sharing.
  • Link Assets to issues in company-managed projects

Reporting and analytics

  • Provides a range of reporting and analytics features to track project progress, team performance, and issue trends. It offers pre-built reports such as burndown charts, velocity charts, and control charts, providing insights into project health, sprint progress, and team productivity. Customizable dashboards allow teams to create and monitor key metrics and track progress visually.

How you might use it

  • Manage your work with powerful agile boards
  • Customize workflows
  • See code and deployment status at a glance
  • Monitor candidates and potential hires from applications to offer
  • Track web design tasks
  • Streamline, simplify, and automate your month-end close process
  • Standardize your procurement process from request to receipt