Reporting Made Easy: Using Jira’s Built-in Reports and JQL Power

Keeping track of work in Jira doesn’t have to be complicated. With built-in reports, dashboards, and JQL, you can quickly see the status of tasks, identify bottlenecks, and stay on top of work — all within Jira.

Built-In Reports

Jira offers several ready-to-use reports that are helpful for project admins, agents, and developers:

Created vs Resolved: Tracks how many issues are opened vs closed over time.
Sprint Report: Summarizes work completed in a sprint (Agile teams).
Time Tracking Report: Compares estimated vs actual time spent.
SLA Report: Measures adherence to service level agreements (useful for IT/Support teams).

Access these under Project → Reports.

Dashboards

Dashboards give a visual overview of project work:

Combine gadgets like pie charts, issue lists, and progress charts.
Track team workload, priorities, or sprint progress in one place.
Share dashboards with your team or keep them personal for focused tracking.

JQL (Jira Query Language)

JQL lets you search and filter issues precisely:

Example: All open issues assigned to you:

assignee = currentUser() AND status != Done

Example: High-priority tickets from the last 7 days:

priority = High AND created >= -7d

Saved filters can be added to dashboards or subscribed to for regular email updates.

Best Practices

Keep dashboards simple and focused on key metrics.
Use clear names for saved filters and queries.
Start with simple JQL queries and expand as needed.
Combine dashboards, reports, and filters to get a complete view of work.

Key Takeaway

With Jira’s reports, dashboards, and JQL, you can stay organized, respond faster, and make informed decisions — all without leaving Jira.

Stay tuned for more Atlassian tips, updates, and best practices — shared every Friday!