Jira Work Management

What is it?

Jira Work Management

Jira Work Management is a collaboration tool developed by Atlassian for business teams. It is designed to help teams plan, organize, document, and track work. Jira Work Management can be used for task management, process management, project management, HR projects, marketing projects, operations projects, finance projects, legal projects, sales teams, and more.

 Features


Business Workflows

  • Jira Work Management has over 20 business templates with pre-configured workflows for common processes. These workflows are customizable to allow teams the flexibility to reflect their process.

Collaboration and Communication

  • Communicate with stakeholders using forms to collect information and capture works. You can create multiple forms to receive different types of work from your stakeholders.
  • Promote collaboration within your team by updating issues with comments, and file attachments, and mentioning team members in issue discussions.
  • Overviews allow you to view high-level and aggregated data between multiple Jira Work Management projects.
  • Collaboration mode is a multi-user experience that allows you to see updates made in context and in real time. Users can see who is online and offline while in the board, list, calendar, and timeline views.
  • Integration with collaboration tools, like Confluence further enhances knowledge sharing.
  • Link Asset to issues in company-managed projects


Issue Tracking

Allows teams to create, track, and prioritize issues. There are different views that allow teams to visualize work in the way that best meets their needs. 

  • The board view provides a clear visualization of all tasks. 

  • The calendar view allows you to view upcoming work, deadlines, and set goals

  • The list view allows you to see all your work in a single list that can be easily scanned and sorted. This view is helpful for those used to working in a spreadsheet.

  • The timeline view allows you to view the timing, duration, and dependencies of issues.

Reporting and Analytics

Provides a range of reporting and analytics features to track project progress, team performance, and issue trends. 

  • The integrated summary page allows you to track project progress and work distribution.

  • Pre-built reports provide insights into project health and team productivity.

  • Customizable dashboards allow teams to create and monitor key metrics and track progress visually.

How you might use it

  • Monitor candidates and potential hires from applications to offer
  • Track web design tasks
  • Streamline, simplify, and automate your month-end close process
  • Standardize your procurement process from request to receipt