Atlassian will be down for scheduled maintenance – Monday, February 17, 2025 - Outage
Date & Time:
Atlassian products will be unavailable for scheduled maintenance on Monday, February 17, 2025, from 12:00 AM EST to 12:00 AM EST on February 18, 2025. The maintenance window is expected to last anywhere between 2 to 24 hours.
What This Means for You: During this period, the following Atlassian products will be completely inaccessible:
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Jira Software
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Jira Service Management
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Confluence
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Assets
If you attempt to access any of these products during the outage, you will see a maintenance message indicating that Atlassian is performing scheduled maintenance on the cloud site.
Impact on Emails
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Emails sent to Atlassian-generated email addresses (e.g., @uwaterloo.atlassian.net) during the maintenance window will not be processed.
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Emails sent to University of Waterloo accounts that are connected to projects will be processed only if they remain unread in the inbox until after the maintenance is completed.
What You Should Do
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Plan Ahead: If you rely on Atlassian products for daily tasks, ensure that any critical work is completed before the scheduled maintenance begins.
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Check Your Email Processing: If you use email-based workflows, avoid sending emails to Atlassian-managed addresses during the outage to prevent potential loss of data.
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Inform Your Team: Make sure your colleagues and stakeholders are aware of the maintenance window to prevent disruptions.
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Monitor Updates: Stay informed by checking status page or communication channels for any changes in the outage timeline.
Final Reminder We understand that any downtime can be inconvenient, but this maintenance is necessary to ensure the continued reliability and performance of Atlassian products.
Thank you for your patience and understanding!