Why Use Grouper Groups for User Management in Atlassian Tools
Managing user access across platforms like Jira, Jira Service Management (JSM), and Confluence can be challenging, especially when dealing with large teams or frequent changes. Rather than adding users directly to each tool, utilizing Grouper groups offers a more efficient and scalable solution.
What is Grouper?
Grouper is a powerful access management tool that allows you to define groups that determine user access to various tools and projects. It simplifies the management of bulk additions and removals, saving significant time and effort compared to manually handling individual user access.
Why we use Grouper?
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Predefined Role-Based Groups: Grouper allows you to categorize users into predefined groups based on the roles they need to fulfill. For example:
- JSM: Admins, Agents
- Jira: Admins, Developers
- Confluence: Admins, Read-only, Read and Write
- Custom Groups on Request: Need something more specific? You can request personalized groups based on unique roles like Collaborators, Project Watchers, Read-only, or other categories that suit your team's structure.
Key Benefits of Using Grouper
- Time and Effort Savings: By grouping users based on roles, you eliminate the need for manual, one-by-one user management. This reduces errors and administrative overhead.
- Flexibility: Grouper allows you to manage groups independently or submit a request with a list of user IDs to be added to specific groups.
- Scalability: Whether your team grows or roles change, updating access through groups is much faster and more efficient than individually adjusting permissions.
- Efficient Import and Export: Grouper simplifies bulk operations, allowing you to export existing members into CSV files or import new members via CSV, copy-paste, or by searching user IDs.
Managing Groups on Your Own
Atlassian offers administrative access for managing Grouper groups internally, or you can submit a portal request with a list of user IDs for Atlassian teams to handle the changes on your behalf.
For more detailed instructions, check out this Step by step guide on how to manage grouper groups for Atlassian Access.