Seven new request forms
The WCMS team is transitioning support for both WCMS 2 and WCMS 3 websites from the legacy Request Tracker (RT) system to Jira Service Management (JSM). Seven new JSM request forms have been developed to receive your support requests.
What can we help you with?
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WCMS 2: For all questions and requests regarding WCMS 2
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WCMS 3 New site request: Want to build a brand NEW WCMS 3 site? Submit a request here.
NOTE: This is not for migrations into the WCMS 3. Please continue to submit migration requests via https://uwaterloo.ca/web-resources/wcms-3-users/requesting-wcms-3-site/request-new-wcms-3-site. -
WCMS 3 Site change: Have a WCMS 3 site that requires a big change? Submit a request here to rename or re-do your site.
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WCMS 3 Site deletion: No longer need your WCMS 3 site? Submit a request here.
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WCMS 3 Training: Looking to complete WCMS 3 Training or have a question regarding our courses? Submit a request here to speak to our WCMS Training team.
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WCMS 3 Support: Need help updating your WCMS 3 site? Have a question and not sure where to ask? Submit a request here to reach a member of our WCMS Support team.
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General WCMS support: Not sure where to ask your question? Submit a request here.