Migration FAQs

Is there a deadline to migrate all sites to WCMS 3?

Yes! Site migrations of eligible sites, including single page sites, must be completed by August 2024. Sites that have custom content, Publication sites, Conference sites, and French or Chinese sites will have individual migration plans with all sites migrating before the end of 2024.

Remediation support will be ending in the Spring 2024 term. All site migrations require remediation!

Should I schedule a migration meeting with the WCMS team?

Reach out to the WCMS 3 migration coordinator, Charlotte Armstrong, if you would like to discuss the migration of your site(s).

What variables are taking into consideration when creating a site's migration plan?

  • Size of the site
  • Management of the site (are there thousands of old events, files, obsolete forms etc.)
  • Complexity of the site (e.g. complex webforms with nested conditionals, quantity of content with known migration issues)
  • Completion of WCMS 3 training by content maintainers that will be working on the site. Training does not have to be complete before migration, but it is a best practice for the Website lead and Site managers to have completed training after remediation.

I have created a schedule to migrate my sites. Should I share this with the WCMS team? 

Yes! You should submit migration request ticket for each site as soon as you can because the migration project is ending in 2024!

How long does it take to remediate a site after migration?

It is difficult to precisely predict the duration of a migration and associated remediation of a site. There are many variables including: the complexity and size of the site, external factors affecting platforms necessary for site migration, and how much time you spend reviewing your site after it has been remediated.

Our goal is to remediate the site within five business days. To achieve this goal, we may negotiate only remediating the news, events, and blogs from the past two years if there are a large amount of those content types. We may negotiate only remediating pages listed in the menu and linked within those pages as well if there are hundreds of complex web pages to ensure the site is not on a content freeze for a lengthy amount of time.

Do all sites need to be remediated?

Yes, all sites require remediation to correct migration issues after migration. Since every site is unique, it is impossible to create a migration script that captures every aspect of a WCMS site. There are also improved features in WCMS 3 that do not have a corresponding field in WCMS 2 and require remediation. Remediation is the correction of migration issues that occur when the site is migrated. Remediation by the WCMS team does not include correcting user error, typos, or anything content related. Those corrections are your responsibility.

Should we remediate the site ourselves or have the WCMS team remediate our site? 

Now that the WCMS 3 migration project is nearing completion, we are no longer offering remediation training. Our own team of content migration specialist co-ops will complete the remediations for the remaining sites that have yet to migrate to WCMS 3.

If you wish to completely rebuild the content of your site, you can choose a Manual migration and manually recreate the content on an empty WCMS 3 site. This could be very time consuming so please plan your resources accordingly.

I plan on completely re-doing my site. Should I make all the edits in WCMS 2 or WCMS 3?

This question definitely warrants a conversation with the WCMS 3 migration coordinator, Charlotte Armstrong. If you plan on changing a large quantity of your content, she can discuss options with you to maximize efficiency in the migration process. If you choose to make the changes in WCMS 2, one option is to copy the WCMS 2 site to pilots, make your changes, then migrate the pilots site to WCMS 3.

What is the WCMS 3 migration process?

More information about the steps can be found on the Requesting a WCMS 3 site web page.

Are you going to automatically publish my sites live after the site has migrated and been remediated?

No, the launch date of your migrated WCMS 3 site is chosen by you. The Request a WCMS 3 Migration form includes a tentative launch date field and we will reach out to you if your migrated and remediated site has not launched after a significant amount of time. Launch dates are on Mondays and Tuesdays and we ask that we receive at least one day notice for launch requests. You can request the launch by responding to the original WCMS 3 migration request ticket associated with the site.

Can I keep a copy of the original site after the WCMS 3 version has replaced it?

Every migrated site will have a copy of the original site saved on the date of migration. This copy will be saved for 4 months after the WCMS 3 site has launched.