Committee Meeting - April 3, 2014

Darren Bondy
Secretary to the Committee
April 14, 2014

Present:

Dave Wallace (Chair), Darren Bondy (secretary), Bruce Campbell, Andrea Chappell, Marko Dumancic, Erick Engelke, Bob Hicks, Bill Ince, Dawn Keenan, Dave Kibble, Robyn Landers, Paul Miskovsky, Carl Nagel, Terry Stewart, Jason Testart

Regrets: None

Agenda

6. Next CTSC Meeting

[Will be held Thursday, April 17, 2014, at 1:30 p.m., in MC 2018A.]

Chair’s Remarks

• It has been confirmed that IST will be moving to one of the recently acquired Blackberry buildings.
  • The majority of IST staff will be moving over there; still lots of work to be done and we will update the committee as the process continues.
• All of the vendor demonstrations for the asset management project have been completed including Erick Engelke’s Audit presentation. The team will be meeting to review everything and will report back to the committee at a future meeting.
• Wallace spoke with the Chair of the Audit committee this week. Productive discussion and Wayne Oldford joined the discussion particularly around security and asset management. If we are comfortable with our decisions to fulfill the audit recommendations then she is willing to accept that.
• Timelines can be extended because we want to make the right decision and not force a decision because of time restrictions.

Approval of the minutes of the meeting of March 20, 2014

The minutes of the meeting held on March 20, 2014 were accepted as distributed.

IT Governance workshop update (Andrea Chappell)

Chappell provided an overview of the workshop on IT Governance that took place at UCIST on March 28, 2014. Topics included:

• Workshop objective
• 6 month agenda
• Agenda topic “package”
• Protocol for meetings
• IT resource groups
• Thoughts on Terms of Reference

View the full presentation on the IT Governance workshop overview (PDF).

Roundtable Reporting

Math (Robyn Landers)

• Will be meeting with Bruce Campbell soon to discuss using the IST NetApp.
• Will let the committee know when we are ready to do a demo on the SALT configuration management tool.
• Working on getting rid of/upgrading the remaining XP machines in Math.

Environment (Marko Dumancic)

• We have 3 remaining XP machines.
• Student Printer pilot is going well; students like the idea of being able to use their Watcards for printing.
• We have had two successful terms of having the System Centre Configuration Manager (SCCM) deploy our lab machines.

Applied Health Sciences (AHS) (Terry Stewart)

• AHS is looking into running a pilot of eValuate in the Fall term. 
• AHS will have two machines on XP after April 8 – both are required to run XP.  They will be put on the private subnet and locked down

Engineering (Erick Engelke)

• Quite a few remaining XP machines; mainly professors on old workstations.

Science (Paul Miskovsky)

• eValuate presentation at Dean’s Council went really well. There were some good suggestions made and we will continue to work on improving it.
• Approximately 20 XP machines left.

Instructional Technologies and Multimedia Services (Andrea Chappell)

• Course evaluation project has been started; Mark Seasons is the lead and reporting back to Mario Coniglio.
  • The plan is to have it concluded by January 2015.
  • Part of the discussion will be about the instruments/questions used and to find a delivery mechanism that will be suitable for campus.
  • Will discuss with Miskovsky’s team about potentially using eValuate.
• The photo class list will be available for all courses this coming term.
• Working on compiling thoughts on the Learning Environment retreat and will bring it to CTSC at a future meeting.

Computer Science (CS) (Bill Ince)

• Still some remaining XP stations; the challenge is being able to find them all.

• IST has inquired about the availability of a CS Mac lab for use by SEW courses.

• There is a perceived need to convert the Online Academic Tools (OAT) system to a High Availability architecture, with involvement of CSCF, MFCF and IST.

Library (Carl Nagel)

• Only 3 XP stations remaining.
• Purchased more disk space from IST on NetApp.
• Looking into the Virtual Desktop Infrastructure pilot for our public workstations.

Technology Integrated Services (TIS) (Bruce Campbell)

• Looking at deploying Microsoft Lync soft phones for IST staff in the new building; will provide a headset and webcam for each station.
• Paul Dietrich will give a demo on Lync and discuss the roll out plan at a future meeting.

Arts (Dawn Keenan)

• Still have a few XP stations left; will shut down or upgrade remaining stations.
• Looking at preparing our Windows 8 upgrade plan.

Client Services – IST (Bob Hicks)

• We are investigating a replace for Mark Exam; Laurier has a program that we are looking into.
• Met with Wayne Oldford and his team a few times as well as Ian Goulden with regards to the Service Level Agreements (SLAs). They are reviewing the template for faculties and will report back with their suggestions. Oldford will present the results of the SLA process for Math to UCIST and CTSC after it is completed.

Updates (various)

Email (Bruce Campbell)

No update

Active Directory (Bruce Campbell)

No update

Campus Firewall (Bruce Campbell)

Agenda item at next meeting for update.

Green IT (Marko Dumancic)

• James McCarthy will continue to Chair the group until a replacement can be found.

IT Strategic Plan (Dave Kibble)

We will be presenting to UCIST on the IST Annual Plan at the next meeting.

IT Governance (Andrea Chappell)

Update provided under agenda item #3.

IT Security (Jason Testart)

• Reminder to everyone that they need upgrade or shut down there XP machines soon.
• Two new members will be joining the Information Security Services (ISS) group this month; Mark Gaulton and Andy Redfearn.

Next meeting

The next meeting will be held on Thursday, April 17, 2014 at 1:30pm, in MC 2018A.