Local Police
Be familiar with the local emergency contact number(s).
University of Waterloo Special Constable Services: 1-519-888-4911
Access is available 24 hours/day, 365 days/year. You can call Special Constable Services if you are not sure who to contact. Your health and safety are our priority, and your communication with our dedicated staff is critical to ensuring appropriate and timely support for you.
- Provide your name, UW ID#, and contact information. Inform the University of Waterloo Special Constable Services of the specific details of your situation.
- Special Constable Services will provide you with the assistance you require.
- Special Constable Services will initiate the appropriate emergency response protocol on your behalf, by communicating with your emergency contact, faculty advisor, and/or the Safety Abroad Team.
Medical assistance
Contact your medical insurance provider with your policy number and/or membership number.
Local emergency services
Be familiar with local emergency service number(s).
Other emergency resources
Government of Canada
For urgent assistance abroad call collect 1-613-996-8885 to reach the Emergency Watch and Response Centre, or email sos@international.gc.ca, or access online.
Anvil Group (University of Waterloo's international travel safety and security provider)
- Access to 24/7 dedicated travel safety assistance phone line or email for help in any emergency medical, security and travel situations.
- This service is available to all full-time students, faculty, and staff.
- To obtain assistance, please contact phone number: country code (44) 2038594459 or email: uwaterloosupport@anvilgroup.com