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It's important to know your rights as a tenant. A tenant is someone who pays rent to a landlord to live in a rental unit and has signed a lease.
University of Waterloo students can access free legal support through Student Legal Protection Service. Waterloo Undergraduate Student Association (WUSA) and Waterloo’s Graduate Student Association (GSA) have partnered with Studentcare to provide legal advice on any subject and representation on issues relating to academic rights, co-op and employment, or housing and tenancy and other matters including fraud.
In most cases, tenants are protected under the Ontario Tenant Protection Act. It is best to address your problem right away to ensure that you are happy and safe in your home. If a problem does arise with your landlord, accommodation, or roommate(s), there are people and places where you can go for help.
View the most commonly asked questions from tenants below.