A change management approach
![Change management](/microsoft-365/sites/default/files/uploads/images/005-talent-management-100x100.png)
Change management is the discipline that guides how to prepare, equip, and support individuals to successfully adopt change, providing a structured approach for supporting individuals in the move from a current to future state. As we embrace the Microsoft suite of cloud services and applications, there will be projects/initiatives that will impact various audiences across campus, some possibly in a number of different ways.
The Microsoft 365 Program, rooted in change management theory, will allow IST to better track, manage, and communicate the details of all of the related projects/initiatives being explored and/or implemented across campus. The vision for the Microsoft 365 Program is to help:
- provide streamlined support and training to ease the adoption and use of these products,
- align our campus information technology services,
- increase student and employee efficiency and engagement,
- realize significant cost-savings through the elimination of duplicate services and licence fees, and
- modernize our IT infrastructure, security, and service delivery.
Included projects and inititatives
Many of the changes that have or will be introduced through the Microsoft 365 Program are a combination of process and system/technology. These changes are being introduced through a series of projects and initiatives categorized into five activities to date, with the understanding that future projects/initiatives may be added to the program and will have to be taken into account from a change perspective.
![Headset](/microsoft-365/sites/default/files/uploads/images/headset_0.jpg)
Migrating campus telephones to Skype for Business softphone client
Make and receive calls on any connected device
![Email routing](/microsoft-365/sites/default/files/uploads/images/message_2_0.png)
Email improvements
A standardized campus email system with enhanced threat protection
This project is now closed.
![Outlook logo](/microsoft-365/sites/default/files/uploads/images/100px-microsoft_office_outlook_2018-present.svg_.png)
Migrating employee email to Microsoft 365
A secure, reliable experience that provides email and calendar together, in one place
This project is now closed.
![Migration](/microsoft-365/sites/default/files/uploads/images/istockphoto-1363636006-612x612.jpeg)
Migrating R: drive to SharePoint Online and/or Teams
Access your files from any device, anywhere
![SharePoint logo](/microsoft-365/sites/default/files/uploads/images/1200px-microsoft_office_sharepoint_2018-present.svg__0.png)
Moving to SharePoint Online
Simple sharing and seamless collaboration
This project is now closed.
![Onedrive logo](/microsoft-365/sites/default/files/uploads/images/microsoft_onedrive_logo_700x467-100750136-large_0.jpg)
Migrating N: drives to OneDrive
Access your files from any device, anywhere
This project is now closed.