Waterloo is on the world stage, we are well known, in the news, and consistently ranked as the most Innovative University in the country for the last 26 years. We have a lot to be proud of! And every staff member makes a difference and contributes to that, in some way. Do you consider yourself an "ambassador" of the university? How does this translate in your interactions with current and future students, or the public? Are you prepared? What do you say about the university when approached by friends, family members, people you meet? These are all questions we will consider during this engaging session. Learn something new about campus that you didn't know before, discover the impact that our university has on students, and find out how you can get more involved to make a meaningful difference. At the speed this campus evolves, it can be impossible to keep up. Get to know today's Waterloo.
Learning Outcomes:
- Increased knowledge of campus resources
- Approach to recruitment and customer service
- Knowledge of the Visitors Centre and tour offerings (how to book...)
Key Themes:
- Community Outreach and Engagement / Corporate & Social Responsibility
- New or Forthcoming Initiatives for Employees
- Supporting Students
Presenter:
As Campus Engagement Specialist, Andrea Santi develops and implements on-campus recruitment events and provides overall operational support of the University of Waterloo Visitors Centre. She works with faculties, departments, units, and schools and plays a major role in shaping undergraduate recruitment initiatives that effectively build on the University’s global brand reputation. After beginning her career in the urban planning field, Andrea could not stay away from Waterloo. She came back to work in recruitment and has held a few other roles in her Waterloo career. Under Andrea’s direction and leadership, several changes to campus visits and open house events have led to improved processes and working relationships across campus. Andrea presented key learnings from process changes and working with stakeholder teams on this project at Waterloo's Enrollment Management Marketing Roundtable, as well as the OURA (Ontario University Registrars' Association) Conference last year.
Sessions:
April 5, 2018
1 - 2 pm
STC 0010
April 6, 2018
10:30 - 11:30 am
STC 0010