News archive - 2013

Monday, December 2, 2013

Waterloo LEARN will be down Sunday, December 8, 2013 from 1:00 AM until 7:00 AM

Waterloo LEARN will be down Sunday, December 8, 2013 from 1:00 AM until 7:00 AM for system maintenance. The vendor apologizes for any inconvenience this may cause.

Monday, November 18, 2013

Resolved - Email issues Have Persisted

As of Friday, November 15th, the email problems that occurred during the Sunday Desire2Learn maintenance update, have been corrected. Unfortunately, some email messages sent from within LEARN between Sunday, November 10th after 7:00 AM until the restoration on Friday may have been marked as SPAM, delayed in delivery or not delivered. We apologize for any inconvenience if this affected email you sent from within LEARN. If you have any concerns, please contact learnhelp@uwaterloo.ca.

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Tuesday, November 12, 2013

RESOLVED - Issues with LEARN Email

We have determined that there are significant issues with the email client in Waterloo LEARN which impacts the sending of email from within the system and the receipt of notifications. We are working to get this resolved as quickly as possible. Thank you for your patience.

Tuesday, November 12, 2013

Possible difficulty connecting to Waterloo LEARN on Wednesday, November 13, 2013 7:00 to 7:15 AM

You may experience some difficulty connecting to Waterloo LEARN on Wednesday, November 13th from 7:00 AM until 7:15 AM while the Central Authentication System (CAS) is being serviced. We apologize for any inconvenience this may cause.