Central Stores Business Plan Update Re: COVID-19

Effective: March 1, 2021

Operational hours: Monday to Friday,  7:30 am to 4:00 pm

All Receiving, Shipping, Mail Delivery/Pickup, Letter Shop, Regular Outgoing Mail Processing, Freight Delivery, Gas Cylinder Processing, Used Product Handling, Office Paper Recycling/Shredding and Digital Imaging services will resume near normal operation.

Scheduled on-campus mail delivery and pick up times will be altered to accommodate continued COVID-19 protocols and specific campus department needs.  Freight and package deliveries currently hold highest priority, to support essential services across campus.  To discuss possible service changes as need arises, email Rob Mcmurren

More News:
Central Stores now sells affordable disposable (medical) 3-layer masks in boxes of 50.  Non-medical cloth masks (pkg 5) and applicable filters (pkg 50) are also available. These masks were sourced through direction and authorization of the Safety Office. 

Masks can be purchased through the Central Stores Catalogue.

Lettershop Services-Central Stores is specifically designed to provide clients with everything they require for successful direct mail campaigns.  Our state-of-the-art lettershop equipment and quality control production flow help us minimize production time and maximize your investment.  COVID-19 has increased the need to move larger volumes of product and information to students and other university associates now learning and/or working from off-campus settings.  Lettershop Services can facilitate packaging and mailing/shipping needs, at a reasonable cost.  Email csgenasys for further information.


Inter University Transit System (IUTS)

The Inter University Transit System (IUTS) is primarily an Inter Library Loan (ILL) book service, operated under the authority of the Council of Ontario Universities.  Books are moved between specific universities and other specific government/university affiliated organizations, on a daily basis (Monday – Friday).  The service also allows for the movement of mail between IUTS partners, on a twice a week shipping schedule (Tuesday and Thursday). The final destination courier service is being provided by Canpar (Courier).

IUTS items received from Canpar are sorted by Central Stores at the East Campus Hall (ECH) facility and injected into the scheduled mail and freight delivery process, daily.

IUTS items shipped from the University of Waterloo are initially picked up on campus by Central Stores (through scheduled mail and freight pickup processes), sorted and then consolidated, by destination location, daily.  Central Stores uses web based shipping tools to process and ship the packages or boxes, using Canpar.


  1. Only books, documents and audio visual media can be shipped using IUTS.
  2. Packages, boxes or envelopes must be clearly marked with the letters IUTS (at the top right hand corner), plus show the senders and the recipients address.
  3. Maximum weight per package is 10kg.

Below is a list of the Ontario IUTS partners:

Algoma University   RMC (Royal Military College)
Brock University   Ryerson University
Carleton University
  Trent University
Council of Ontario Universities   University of Guelph
Lakehead University   University of Ottawa
Laurentian University   University of Toronto
McMaster University   UOIT (Univ. Of Ontario Inst. Of Technology)
Nipissing University   University of Waterloo
OCAD (Ontario College of Art & Design)   University of Western
OUAC (Ontario University Application Center)   University of Windsor
Queens University   Wilfrid Laurier University
    York University

The Quebec group (Crepuq), which represents all of the Quebec partners in IUTS have decided not to continue the current mail delivery process. All Ontario Colleges and Universities have been advised not to use IUTS for Quebec deliveries immediately. The process moving forward will be to send all mail for Quebec institutions via Canada Post mail.

Outbound items marked as IUTS, but not eligible for the service, will be mailed via Canada Post and postage charges billed to the sending department.

Should you have any questions regarding this service, please contact the mailroom

postage rates