Receiving deskAll goods arriving at the University of Waterloo are received through Central Stores. Most of the receiving is controlled by the issuance of a Purchase Order,  Systems Contract or P-Card. We also receive a great number of courier packages which are tracked by waybill/probill number that is cross referenced to your home department. If you are trying to locate a courier package, we can in most cases, track it to a location via the waybill/probill number. We have added links so you can track your package to / and from the University. For Purchase Order inquiries call ext. 33811. For system contract inquiries or incoming courier shipments call ext. 32262. You can also email us at

Sept. 2016


The Ontario Government has passed new legislation which permits the Liquor Control Board of Ontario (LCBO) to provide home deliveries through Canada Post.

Canada Post has indicated that all LCBO packages, addressed to the University, will be available for pick up at the nearest Canada Post outlet.  Canada Post will arrange the delivery of a card (Delivery Notice) to the addressee at their University of Waterloo office or residence directing the requisitioner to the nearest postal outlet. Identification and signature will be required to retrieve the LCBO package.

This process applies to all members of the University of Waterloo community, including: Staff, Faculty, and Students.

If you have any questions, you are welcome to contact Joel Norris at x33305.

June 2010

Delivery of ordered perishable goods  

The receipt of perishable items at the University of Waterloo in most cases is just as seamless as all other received items.  However on occasion perishable goods are delivered to an identified room or lab where on that day, the occupants are not  there.  The result is that the perishable good is destroyed, causing a major inconvenience to the ordering department and a costly replacement. It is Central Stores policy to deliver goods to the designated room.  It is also our understanding that all rooms or labs are staffed, during normal business hours (8:30 a.m. to 4:00 p.m. M-F).  Central Stores generally does not know when a lab is going to be vacant for extended periods of time, as quite often these areas are only momentarily unoccupied, when the delivery is occurring. Therefore in order to avoid the issue of destroyed perishable goods, it is important that all departments establish a "plan of action".

Proposed recommendation

When a room or lab is going to be unoccupied, the doors should be closed, locked and a very visible notice taped to the door. This notice needs to be posted by 8:30 a.m. and should indicate an alternate staffed delivery point for all goods, during the absence period.

Since it is our standard procedure to expedite the delivery of all goods and especially known perishable goods, Central Stores will not be held responsible for any spoiled perishable goods delivered to unoccupied room or lab location.

This concern is primarily directed to departments that do not have an established staffed main Receiving area, for all delivered goods.

Systems contracting

Systems contracting is a special method of purchasing goods in which the vendor assures delivery within 48 hours. Since we are only a pickup and delivery point for the vendors, please fill out a Systems Contract (Form #89-2185) completely and send it to Central Stores. For faster service, do not place in an envelope.