Central Stores Business Plan Update Re: COVID-19

Effective: March 1, 2021

Operational hours: Monday to Friday,  7:30 am to 4:00 pm

All Receiving, Shipping, Mail Delivery/Pickup, Letter Shop, Regular Outgoing Mail Processing, Freight Delivery, Gas Cylinder Processing, Used Product Handling, Office Paper Recycling/Shredding and Digital Imaging services will resume near normal operation.

Scheduled on-campus mail delivery and pick up times will be altered to accommodate continued COVID-19 protocols and specific campus department needs.  Freight and package deliveries currently hold highest priority, to support essential services across campus.  To discuss possible service changes as need arises, email Rob Mcmurren

More News:
Central Stores now sells affordable disposable (medical) 3-layer masks in boxes of 50.  Non-medical cloth masks (pkg 5) and applicable filters (pkg 50) are also available. These masks were sourced through direction and authorization of the Safety Office. 

Masks can be purchased through the Central Stores Catalogue.

Lettershop Services-Central Stores is specifically designed to provide clients with everything they require for successful direct mail campaigns.  Our state-of-the-art lettershop equipment and quality control production flow help us minimize production time and maximize your investment.  COVID-19 has increased the need to move larger volumes of product and information to students and other university associates now learning and/or working from off-campus settings.  Lettershop Services can facilitate packaging and mailing/shipping needs, at a reasonable cost.  Email csgenasys for further information.



2 zebras whispering to each other about forgetting a barcodeThe University of Waterloo Shipping department located at Central Stores, East Campus Hall (ECH) requires adequate information to ship goods with minimal delay. The implementation of a web based shipping system allows registered users to fill out the necessary electronic forms for preparation to ship. Accurate and complete shipping details, entered into this system, will expedite the overall shipping process. Once the electronic forms are completed, print out the "Electronically generated Barcoded Ship Ticket", securely attach the ticket to the goods and send it to Central Stores. If you are a "registered user" you will have received a welcome email with the Agile web link and all the instructions on how to use the web based shipping system.   Please bookmark the link.

If you want to become a user of the web based shipping system please fill out the Agile shipping application form found to the right of this page under related links.

If you have questions regarding the shipping check the Agile office quick start guide also located under related links or the FAQ's.  If none of these answers your questions contact UW Shipping at ext. 46621

For University of Waterloo/Agile Ship web based shipping system issue resolution or advice please contact Trevor Beatson at ext. 40510

All perishables & dry ice shipments must be at Central Stores no later than 11:30 a.m.

To arrange the pickup of large crates, heavy equipment or skid loads, requiring transport (LTL) please call our Shipping office at ext. 46621

For pickup of all outbound courier shipments, please contact UW shipping at ext. 46621.  A dispatch will be generated and Central Stores staff will pick up the goods expeditiously.

Please note, for next day courier service, have your package at Central Stores by 2:30 pm to insure the completion and expediting of the goods.  Contact UW shipping at ext. 46621 for exceptions.

All USA shipments that are valued over $10,000.00 and less than $50,000.00 must have a manufacturers affidavit form (pdf) filled out.  This is for goods that have been manufactured or assembled in the USA and are being returned to the USA.  The originating company representative must sign the form.  Therefore you will need to email or fax this form to them.  Once this form is completed and returned to you, please send it with the package over to Central Stores Shipping for processing.  For further questions, please contact UW shipping at ext. 46621

As of May 1, 2017 the University deductible is $5,000.00 for all outgoing courier shipments.  For questions regarding insurance please contact Jamie Mahony at ext. 43686.