IST Media Resources Library is moving to Jira Service Management

Tuesday, October 4, 2022

What is happening? The IST Media Resources Library is moving to Jira Service Management (JSM).

What is the impact? As of today, Monday, October 3rd, Media Resource requests can now be submitted through our new Media Library portal, https://uwaterloo.atlassian.net/servicedesk/customer/portal/82

Which services can I request?

  • DVD Pickup
  • New Streaming Licenses
  • Renewal of Streaming Licenses
  • Clipping Requests
  • General Inquiries about Media Resources or Report a Problem

Questions or concerns? Please contact the IST Media Resources Library, medialib@uwaterloo.ca.