Get support | Educational Technology Hub

What can we help you with?

Technologies for teaching and learning (EdTech)

EdTech support

I am an instructor or IT support staff and need technical help with tools used for teaching.

Akindi exam processing support
Contensis support
Crowdmark support
LEARN access request for exams, courses, new accounts
LEARN course creation request
LEARN general support request
LEARN new feature request

Microsoft Teams: request a synchronized roster
Microsoft 365 support
Mobius student technical support
Mobius instructor technical support
Odyssey support
PebblePad support
Self-serve EdTech tool support resource
Zoom support

Teaching and presentation spaces

I am an instructor and need help with technology/services in a classroom.
I own or support a space and need help to install or maintain technology in the room.

Create and digitize teaching and learning content

Creating digital content

I need help creating digital media (Waterloo Studio).
I need help designing and developing online learning materials (CEL Agile Development).
I want to request or stream a film for a course.
I want an event or presentation recorded.

EdTech Sandbox

Learn more about Waterloo’s new EdTech Sandbox, which provides an online and in-person space for faculty, staff, and students to experiment with educational technology (EdTech).

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