The MAD Help Desk is closed. All MAD facilities (computer labs, workshop, photo studio, sound studio, darkroom, and film development room) are closed until further notice. You can access a lab computer remotely.

We're more than just computing!

  • Effective August 31, 2020, any student or employee of the University of Waterloo can install and use Esri software for teaching, learning, and research purposes on their computer. Learn how to access ArcGIS.
  • For questions relating to Microsoft Office 365, consult the O365 knowledge base.
  • Faculty/Staff: If your Office for Mac has reached end-of-support, see instructions to install Office 365 for Mac.

If you have technical issues, submit an RT or email env-help@uwaterloo.ca. If you need help after hours or on the weekends, contact IST Serivce Desk.

Last updated on October 29, 2020