Welcome to MFCF

MFCF supports the computing needs of all members and visitors of the Faculty of Mathematics with the exception of members and visitors of the David R. Cheriton School of Computer Science. These persons should instead contact our colleagues in the Computer Science Computing Facility (CSCF) for service.

MFCF Help Centre Information

  • Location: Mathematics & Computer Building (MC) 3017
  • Hours: 9:00 a.m. - 4:30 p.m. Ext.: 46323 
  • Email or Teams: mfcfhelp@uwaterloo.ca
  • Email to MFCF RT form: rt-mfcf@rt.uwaterloo.ca

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News

Wednesday, February 7, 2024

Windows 11 upgrade to release 23H2

What is happening?

MFCF will be deploying Windows 11 release 23H2 to all systems that meet the system requirements.

MFCF has been testing this release of Windows 11 and we find it very stable for productivity applications (Microsoft 365 apps, Acrobat Pro, internet browsers, etc.)

We have also done basic tests with many mathematical applications (Maple, Matlab, MikTex, Python, R, RStudio).

When is this happening?

The week of February 26, 2024

Who is impacted?

Users whose Windows machines are managed with Microsoft Endpoint Manager Configuration Manager (formerly SCCM).

MFCF will be contacting people whose machines need remediation before the upgrade can proceed.

What is the impact?

Windows 11 will be upgraded to release 23H2.  Applications will not be removed or reinstalled.  There is one system reboot to apply the upgrade.

What do you need to do?

MFCF recommends people in a department arrange amongst themselves to apply the upgrade at different times so not everyone is adjusting to the changes at the same time.

Applying the upgrade

The upgrade will be available for you to run via the Software Centre (Start > Microsoft Configuration Manager > Software Center > Updates). The upgrade installs and triggers a reboot. The upgrade is expected to take a few minutes to complete after reboot.

We recommend applying the upgrade when you are on campus.  Laptop users on campus need to use the wired connection for the duration of the upgrade.  We highly recommend the laptop be connected to AC power to avoid a drained battery during the upgrade.

The update can be applied by people working on University owned machines at home.  The VPN must be connected to run the upgrade.  The download time depends on the internet connection speed.

Questions or concerns?

Contact Dale Kenter or submit an RT

What is happening?

The file servers (files.math.uwaterloo.ca , files.student.math.uwaterloo.ca other file shares hosted on FS300) will undergo an upgrade to the operating system on December 26, 2023 starting at 8:00am

When is this happening?

December 26, 2023 from 8:00am until 11:00am

Who is impacted?

All faculty, graduate students, undergraduate students, and staff.

What is the impact?

What is happening? 

The print server (mapprint01.math.private.uwaterloo.ca) will be upgraded to Windows Server 2022 on December 27, 2023 starting at 9:00am

When is this happening? 

December 27, 2023 from 9:00am until 5:00pm