Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

 
  1. Jan. 16, 2020[Isthd] Exchange server maintenance: January 26 - February 7

    What is happening? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m. each night throughout the maintenance period. 

      

    When is it happening? Sunday, January 26 to Friday, February 7 - between 9:00 and 10:00 p.m. each night.

    Why is it happening? To keep the software current with vendor-provided updates.

  2. Jan. 14, 2020[Isthd] Skype Server Patching - January 15-22

    What is happening? Patches will be applied to the Skype server in order to upgrade to the latest release. 

    When is this happening? Patches will be applied between Wednesday, January 15 and Wednesday January 22. The following will take place to minimize user impact: 

  3. Jan. 14, 2020[Isthd] Adobe Flash Player end-of-life

    On December 31, 2020, Adobe will be discontinuing support for Flash Player; most web browsers will disable and block Flash before this date. University of Waterloo materials using Flash must be converted to other technology before that time.

    The Centre for Extended Learning (CEL) offers a conversion service for training materials that have been authored in Flash to any University of Waterloo department. This service includes: 

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.