Arts Computing Office home

  • The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!
  • General enquiries: ACO administrative extension is x84542

Need computing help?

Visit the ACO Help Desk in Psychology-Anthropology-Sociology (PAS) 1077
Hours:
Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre (DC) Library Information Technology (IT) Service Desk
Hours
Monday-Friday: 8:30am-8:30pm
Saturday-Sunday:12:30-8:30pm
Call: 519-888-4567 x 31764
Emaildcithelpdesk@uwaterloo.ca

 
  1. Nov. 30, 2016Office 365 certificate upgrade - December 1

    What is happening? There will be an Office 365 certificate upgrade due to the fact that the current Office 365 authentication certificate will soon expire.

    When is this happening? Thursday, December 1 between 7:00 to 8:00 a.m.

    What is the impact? Students that are using Office 365 will be unable to authenticate while the service is restarted. Those currently logged in will not be affected.

  2. Nov. 29, 2016Limited technical support December 6, 2016

    WatITis, a one day conference for staff involved in information technology planning, support and decision making at the University of Waterloo, will take place on Tuesday, December 6. Most ACO staff will be attending this annual information sharing event.

  3. Nov. 25, 2016Skype for Business firewall change - November 29

    What is happening? The external firewall rules for Skype for Business will be updated and consolidated to meet standard requirements and future feature addition.

    When is this happening? Tuesday, November 29 at 7:00 a.m.

    What is the impact? If you are connected to Skype for Business from off campus, you may need to re-authenticate/login to the client once the maintenance is completed. If any problems are found, the rules will be reverted.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 10:30AM - 4:30PM, with some exceptions.