Arts Computing Office home

  • The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!
  • General enquiries: ACO administrative extension is x84542

Need computing help?

Visit the ACO Help Desk in Psychology-Anthropology-Sociology (PAS) 1077
Hours:
Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre (DC) Library Information Technology (IT) Service Desk
Hours
Monday-Friday: 8:30am-8:30pm
Saturday-Sunday:12:30-8:30pm
Call: 519-888-4567 x 31764
Emaildcithelpdesk@uwaterloo.ca

 
  1. Jan. 17, 2017[Faccus] Scheduled testing of the Emergency Notification System- January 18

    What is happening? We will be testing the University’s campus-wide emergency communication system.

    When is this happening? Wednesday, January 18, 2017 at 8:30 a.m.                                                    

  2. Jan. 17, 2017Exchange- Email attachment issue [Resolved]

    What is happening? Yesterday's virus definition for Forefront Microsoft Exchange caused Forefront to quarantine legitimate attachments and returning a non-deliverable to the recipient with the following information:

    FILE QUARANTINED

    Microsoft Forefront Protection for Exchange Server removed a file since it was found to be infected.

    File name: "******.pdf"

    Malware name: "JS/Injector.A"

    When did this happen? Monday, January 16 from approximately 1:00 p.m. to 10:15 a.m. on Tuesday, January 17.

  3. Jan. 11, 2017Undergraduate student email migration to Office365

    What is happening? Undergraduate students are encouraged activate their Office 365 account. Students can use the activation tool to activate their account https://o365tools.uwaterloo.ca/.

    Why is this happening? Undergraduate students can activate their Office 365 account from now until the end of Winter 2017 when all student mail will automatically be moved to Office 365 email accounts.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.