Arts Computing Office home

  • The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!
  • General enquiries: ACO administrative extension is x84542

Need computing help?

Visit the ACO Help Desk in Psychology-Anthropology-Sociology (PAS) 1077
Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190

Need help after ​hours?

Visit the Davis Centre (DC) Library Information Technology (IT) Service Desk
Monday-Friday: 8:30am-8:30pm
Call: 519-888-4567 x 31764

  1. May 16, 2017WCMS People search results unavailable – May 16

    What is happening?  As a result of a recent upgrade of the Google Search Appliance (GSA) the search function on WCMS sites no longer returns people search results. IST is aware of this and are working to re-implement the capability to search for people.

    When is this happening? Began on Tuesday, May 16 and is ongoing.

    Questions or concerns? Please contact the ACO Help Desk, or ext 33190.

  2. May 15, 2017Ransomware threat resulting from leaked NSA hacking tools -May 15

    What is happening? In mid-April 2017, hacking tools alleged to have been developed by the NSA were released to the public.  These tools exploit a flaw in all versions of the Microsoft Windows operating system.  Microsoft had released updates in March 2017 to correct the flaw in supported versions of Windows.  On Friday, May 12, a ransomware worm named “WannaCry” attacked hundreds of thousands of computers in approximately 150 countries by exploiting this vulnerability.  While the initial malware outbreak was stopped by a security researcher,

  3. May 12, 2017New Software updates

    What is happening? The following software and browser updates will be made to Vanguard computers:

    • Adobe Flash Player
    • Mozilla Firefox 52.1.1 ESR
    • FileZilla Client 3.25.2
    • K-Lite 13.1.0
    • iTunes 12.6
    • PuTTY 6.9
    • WinSCP 5.9.5

    When is this happening? Friday, May 12 at 10:30pm

    What users need to do: Please close any open applications before the upgrade begins.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.