Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

General administrative questions?

ACO administrative extension is x 84542

  1. Apr. 18, 2019[Isthd] ERP-Applications ALERT - [2019-04-22] Enterprise Systems - Maintenance - git.uwaterloo.ca repository backup

    What is happening?

    From 8:00am to 9:00am on Monday the 22nd of April, 2019, git.uwaterloo.ca may experience brief degraded performance or moments when it is unavailable as the database and repositories are backed up.

    Questions or concerns?

    Please contact cvoutsis@uwaterloo.ca or the IST Service Desk at ext: 44357 or helpdesk@uwaterloo.ca.

  2. Apr. 5, 2019[Isthd] Virtual Desktop Infrastructure (VDI) and license server restart – April 7

    What is happening?

    Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1 & 2, licsrv4 & 5, vdisrv1 – 6, rdsvdisrv1-4 and vdishsrv1-33.

    When is this happening? 

    Sunday, April 7 from 10:00 a.m. - 3:00 p.m. 

    What is the impact? 

  3. Apr. 3, 2019[Isthd] NETWORK ALERT - [2019-04-03] Wireless - Campus wireless service degredation - Update

    What is happening?

    Wireless services have been restored. For any additional wireless issues, please submit an RT/Wireless Incident report.

    Questions or concerns?

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