Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

General administrative questions?

ACO administrative extension is x 84542

  1. Dec. 11, 2017Software removal from IST webstore – January 1

    What is happening? 

    The following software will be removed and no longer available for purchase from the IST webstore:

    • Adobe:
      • FrameMaker
      • PhotoShop Elements
      • Lightroom          
      • Premiere Elements
      • Presenter
    • Corel:
      • Draw
      • WordPerfect

    When is this happening? 

    Monday, January 1, 2018.

  2. Dec. 4, 2017[Isthd] PBX maintenance (Phone and voicemail outages) – December 14 – 17

    What is happening?

    The Campus Avaya PBX will be patched and rebooted to keep current with vendor provided updates. Multiple outages will occur over the four-day maintenance period. Please see the full maintenance schedule and work breakdown/impact below.

    December 14 and 15

    From 7:00 a.m. on Thursday, December 14 to 7:00 p.m. on Friday, December 15

  3. Nov. 30, 2017[Isthd] WCMS upgrade to v2.6.0 – December 5-8

    Update: 

    An additional maintenance window is necessary to complete the migration of WCMS production sites to WCMS 2.6.0.

    When is this happening? 

    Friday, December 8 from 7:00 p.m until 7:00 a.m, on Saturday, December 9.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions. 

ACO Newsletter