Innovative, imaginative and sustainable solutions

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

As the University responds to COVID-19, our physical office is temporarily closed. Please email us at acohelp@uwaterloo.ca.

Contact the ACO Help Desk 
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 44542
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Contact the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Contact the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

 
 
 
  1. Sep. 16, 2021Duo two-factor authentication (2FA) mobile app upgrade to version 4.0.0 - October 11-18

    What is happening? Duo Mobile will be releasing a redesigned version of the Duo Mobile two-factor authentication app for iOS and Android (version 4.0.0). 

    When is this happening? There will be a rolling release of Duo Mobile version 4.0.0:

  2. Aug. 20, 2021Service Interruption Notice

    FROM: Rob Hunsperger, Director, Design and Construction Services
    DATE: August 19, 2021

    What is happening?

    Electrical Interruption
    Reason: For HV Third Feed Project

    When is this happening?

    Tuesday, August 31st, 2021 between 8:00 am - 2:00 pm

    Where is this happening?

    ML (05)

    How does this affect the UW community?

    The building will be without normal power during this time.

  3. Aug. 10, 2021Service Interruption Notice

    What is happening?

    There will be a momentary Electrical Power interruption for approximately 1 minute for buildings in South Campus.

    When is this happening?

    Friday, August 13, 2021; This will take place sometime between 7:00 am - 8:00 am

    Where is this happening?

    South Campus - STC (54),B1 (07), B2 (13), ESC (06), ML (05), AL (09), EV1 (10), EV2 (34), EV3 (57), PAS (30), HH (24), MHR (23), TC (45), SCH (16), CPH (29), E2 (02), E3 (03), LIB (08), NH (31), DWE (01), GH (104), PHY (04), CEIT (39), RCH (11), DC CIM (37a)

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Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.