Arts Computing Office home

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

ACO offices are in the Psychology-Anthropology-Sociology building (PAS).

Need computing help?

Visit the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Visit the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

General administrative questions?

ACO administrative extension is x 84542

  1. July 31, 2018WCMS during the MC power shutdown – August 17-31

    What is happening? 

    There is a planned power outage in the Math & Computer (MC) building, which will affect the WCMS.

    What is the impact?

    During the outage, some parts of the WCMS will be operating at reduced capacity, and some non-production servers will be unavailable. Additional considerations must be taken into account.

  2. July 26, 2018Important reminder: Request Tracker (RT) and confidential data

    Important reminder:

    Highly restricted information should never appear in the RT system, and restricted information should never appear in an RT queue lacking very specific access controls. See University Policy 46 - Information Management for details about what information may be considered to be Restricted or Highly Restricted.

  3. July 25, 2018REMINDER: Sendit server migration and outage – July 26

    What is happening?

    Due to the upcoming MC power shutdown, IST will be migrating the Sendit Server to the EC2 datacentre.

    When is this happening?

    Thursday, July 26 from 8:00 to 10:00 a.m.

    What is the impact?

    During the migration window, the Sendit service will be unavailable for all users.

    Questions or concerns? 

    Please contact the ACO Help Desk, acohelp@uwaterloo.ca or extension 33190.

Read all news

Services feedback form

Did you have a recent service experience with the Arts Computing Office?

Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions. 

ACO Newsletter