Innovative, imaginative and sustainable solutions

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

As the University responds to COVID-19, our physical office is temporarily closed. Please email us at acohelp@uwaterloo.ca.

Contact the ACO Help Desk in PAS 1077
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Contact the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Contact the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

 
 
 
  1. May 15, 2020[Isthd] Increase in COVID-19 related phishing attempts

    What is happening? There has been an increased volume of COVID-19 related phishing emails being sent to members of the University. These phishing attacks are expected to continue in the foreseeable future. Please be vigilant and read emails carefully before responding. If you have received emails with subject lines similar to the following, do not click any links and do not reply:

    • New update on COVID-19
    • MUST READ: New update on COVID-19
    • New development on COVID-19
    • New development on Covid-19 must read!

  2. May 13, 2020[Isthd] Exchange Online unavailable - May 13

    What is happening? Users may be unable to access the Exchange Online email service. IST is investigating with the vendor. 

    What is the impact? Users may encounter an error with the following message: "AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: 'e48d4214-364e-4731-b2b6-47dabf529218'".

  3. May 11, 2020[Isthd] Microsoft Stream now available

    What is happening? Microsoft Stream, an Office 365 video sharing service, has been enabled. All University faculty and staff can create and view video content in Stream. Students can view video content in Stream.
     

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Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.