Innovative, imaginative and sustainable solutions

The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!

As the University responds to COVID-19, our physical office is temporarily closed. Please email us at acohelp@uwaterloo.ca.

Contact the ACO Help Desk 
Hours: Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 44542
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Contact the Davis Centre Library Service Desk
Hours
Mon-Fri: 8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 31764

Email
dcithelpdesk@uwaterloo.ca

Contact the Dana Porter Library Service Desk
Hours:
Mon-Fri:8:30am-8:30pm
Sat-Sun: 12:30pm-8:30pm
Call:
519-888-4567 x 38961
Email:
dptechhelp@uwaterloo.ca

 
 
 
  1. Apr. 12, 2021[Isthd] Virtual Desktop Infrastructure (VDI) and license server restart - April 18

    What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates.

    When is this happening? Sunday, April 18 from 10:00 a.m. to 2:00 p.m.

  2. Mar. 19, 2021[UWweb] WCMS update for March 2021

    What’s happening with the WCMS?

    WCMS 3.0 update

    Check out the updated project timeline to follow all the WCMS 3 updates!

  3. Feb. 17, 2021[Isthd] NETWORK ALERT - [2021-02-23] VPN - Maintenance - Cisco AnyConnect VPN client update

    What is happening? On Tuesday February 23rd, a new Cisco AnyConnect package will be enabled. Users connecting to the VPN after 7:30 AM will have their client updated automatically.

    The new version will be available to the Vanguard testers group tomorrow, February 18th, and to the Software Center on Friday February 19th for all Software Center clients.

Read all news

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.