Arts Computing Office home

  • The Arts Computing Office (ACO) provides students, faculty, and staff within the Faculty of Arts with computing accounts, computer lab and printing access, technical support, and more!
  • General enquiries: ACO administrative extension is x84542

Need computing help?

Visit the ACO Help Desk in Psychology-Anthropology-Sociology (PAS) 1077
Hours:
Monday-Friday: 8:30am-4:30pm
Call: 519-888-4567 x 33190
Email: acohelp@uwaterloo.ca

Need help after ​hours?

Visit the Davis Centre (DC) Library Information Technology (IT) Service Desk
Hours
Monday-Friday: 8:30am-8:30pm
Saturday-Sunday:12:30-8:30pm
Call: 519-888-4567 x 31764
Emaildcithelpdesk@uwaterloo.ca

 
  1. Feb. 27, 2017Email scanning for spam, phishing, malware starting February 28th

    What is happening? IST is implementing a new email security service called Proofpoint Protection Server. This represents a significant improvement in the blocking of spam, phishing attempts, and malware. This service will affect incoming mail for Connect accounts only (most faculty, staff, and grad students).

    When is this happening? Tuesday, February 28 at 10:00 a.m.

    What is the impact?

  2. Feb. 20, 2017[Faccus] 2016 Exchange upgrade- February 22

    What is happening? Connect users will now see the 2016 Exchange Logon page when using Outlook Web access. 2016 Exchange will be handling all client connectivity. Exchange 2016 and Exchange Online support the following versions of Outlook:

    • Outlook 2016
    • Outlook 2013
    • Outlook 2010 with KB2965295
    • Outlook for Mac for Office 365
    • Outlook for Mac 2011

    Please note: Outlook clients earlier than Outlook 2010 are not supported. Email clients on Mac operating systems that require

  3. Feb. 17, 2017Replacement of HP thin clients in Arts Lecture Hall

    What is happening? The HP thin clients in the Arts Lecture Hall foyer are being replaced by Intel NUC’s (http://www.intel.com/content/www/us/en/nuc/nuc-kit-nuc5cpyh.html)

    When is this happening? Tuesday, February 21 from 9:30 a.m. to 3:30 p.m.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.