Information for Windows and Macs

Applies to:

  • most staff and faculty systems provided and maintained by Arts Computing through the Arts Computer Replacement Program

Managed computers in the Faculty of Arts may periodically prompt you to install updates. This page is a resource to help you determine which of these prompts you can safely respond to.

If you have any questions about an unexpected message appearing on your ACO-managed computer, please contact:

  • the ACO Help Desk, or
  • your department's support person for answers.

Windows 

Information for Software, Windows 10 Action Center, Windows Defender Security Center 

Mac

Information for Software, Exporting bookmarks from Google Chrome to Safari, Managed Software Center  and Mac basics 

 Questions or concerns?

If you have any questions or concerns regarding Mac or Windows pop-ups, please contact the ACO Help Desk, acohelp@uwaterloo.ca or ext. 44542.

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Live chat

Computing questions? Connect with the Arts Computing Office Help Desk on our live chat! Available Monday to Friday, 9:30AM - 4:30PM, with some exceptions.