The University of Waterloo has three main web interfaces for email

New Students and Current Students

Office 365 Logo

Office 365

A cloud-based email and calendar service provided by Microsoft Office 365 Education for undergraduate students.

All current undergraduate students should now activate their Microsoft Office 365 account. See Getting started with Office 365

Note: The opt-in period ends April 2, 2017. After April 26,  all undergraduate students who have not yet activated their Office 365 accounts will be migrated to Office 365 automatically.

Current Undergraduate Students

myWaterloo Logo


For student access to email on the campus mailservices system.

Faculty, Staff and Grad Students

Connect Logo


Outlook Web App for access to Microsoft Exchange Server system for faculty, staff and selected graduate students.

Important notes about email at Waterloo

  • If you are corresponding with other members of the university community, it is expected that you use your University of Waterloo account ( or See Official Student Email Address.
  • Visit the IST Service Catalogue for information about Microsoft Office 365 Education, including training and support resources.
  • Beware of phishing attacks and other suspicious emails.

    The University of Waterloo will never send you an email asking for personal information or passwords. Phishing emails are designed to steal your identity. They ask for personal data, or direct you to websites or phone numbers to call, where they ask you to provide personal information (such as name, address, account information, passwords, etc...).

  • See the Guidelines on Use of Email for more information and other recommendations.