MAD Help Desk

Any technology is only as good as the help and support available for you to make the most of it.

The MAD Help Desk provides assistance, information and advice to the students, staff and faculty in the Faculty of Environment. We have staff that can answer questions relating to a variety of issues.

MAD Help Desk staff help troubleshoot an issue with the GPS unit

The MAD Help Desk is located in EV2-1008 (enter through the computer lab in EV2-1011). For technical support, submit an RT or email

The Help Desk hours are posted on the door in EV2-1008


Please email

Having technical issues?
Consult MAD's knowledge base, submit an RT, or email

Need after hours/weekend help?
Contact the Information Services & Technology (IST) Service Desk. We work closely with IST to provide support to the ENV community.