Any technology is only as good as the help and support available for you to make the most of it.
The MAD Help Desk provides assistance, information and advice to the students, staff and faculty in Environment and has staff that can answer questions relating to a variety of issues, such as hardware, software, operating systems, peripherals, and multimedia.
- Visit:
The MAD Help Desk is physically closed until further notice. Please email env-help@uwaterloo.ca. - Hours:
Closed (until further notice) - Email:
env-help@uwaterloo.ca - Call:
We do not have physical access to the phone. Please email env-help@uwaterloo.ca. - Having technical issues?
Please submit an RT ticket. - Need after hours/weekend help?
Contact the IST Service Desk. We work closely with Information Services & Technology (IST) to provide support to the Environment community.