We are committed to providing Information Technology (IT) support to faculty, staff, and students in the Faculty of Health at the University of Waterloo.
On this site, we offer information about your accounts, email, printing, software, VPN and other services. You will also find notes from the many courses that we have taught on all aspects of computing.
RESOLVED: Microsoft 365 apps currently unavailable
Microsoft 365 apps are not appearing on the home screen after logging in via portal.office.com. Until the issue is resolved, individuals can log in via https://myapps.microsoft.com/ to access their M365 apps.
N: drive storage will disappear in 47 days
Effective April 30, 2023, the IST-hosted individual user network drives and related profiles for employees ('fileu' and 'filep') and students ('files' and 'fileq') in the Faculties of Arts, Environment, Health, and Science will no longer be offered.
Change to Teams Chat data retention period
Postponed: On Monday, January 30, 2023, a one-year retention policy will be implemented for Microsoft Teams Chats (i.e., private 1:1 chats, group chat messages). Posts to a Channel and other Teams data will not be impacted.