News

The campus community is mourning the loss of friend and colleague Cassie Bechard, who passed away June 24.

Microsoft 365 apps are not appearing on the home screen after logging in via portal.office.com. Until the issue is resolved, individuals can log in via https://myapps.microsoft.com/ to access their M365 apps.

Effective April 30, 2023, the IST-hosted individual user network drives and related profiles for employees ('fileu' and 'filep') and students ('files' and 'fileq') in the Faculties of Arts, Environment, Health, and Science will no longer be offered.

Postponed: On Monday, January 30, 2023, a one-year retention policy will be implemented for Microsoft Teams Chats (i.e., private 1:1 chats, group chat messages). Posts to a Channel and other Teams data will not be impacted. 

IST has procured a limited number of NVivo licenses. This software is available upon request to University of Waterloo faculty, staff, graduate and undergraduate at no additional cost, for learning, teaching, or research purposes.

Information Systems & Technology (IST) has updated the hybrid work and technology guidelines. Read more about the recommended meeting guidelines, meeting styles and hybrid meeting resources, work equipment guidelines, and secure computing practices.

Information Systems & Technology has started a Microsoft 365 (M365) changes and highlights blog. Visit the blog to learn what’s new with M365 apps and how these changes and/or new features can enhance your experience with the platform and improve the way you connect and collaborate with peers.

On Saturday, June 4 from 7:00 to 11:00 a.m., Information Systems & Technology (IST) has scheduled an emergency maintenance window to replace network storage components that have failed. You will not be able to connect to any UWaterloo-based network storage (mapped drives) during this time window.

Resolved: Users should be able to authenticate when connecting to eduroam again. IST has implemented a targeted mitigation while the vendor provides a software patch to fix a bug in the authentication service.

In preparation for the Fall term, Information Systems & Technology (IST) has created hybrid work guidelines for University employees who will be working both in the office and from home.