Intelligent Technologies for Wellness and Independent Living Lab
295 Phillip Street
Waterloo, Ontario, Canada
N2L 3W8
Contact Jennifer Boger, Director, Intelligent Technologies for Wellness and Independent Living (ITWIL) Lab
CARE-RATE is an online resource (product) to support family caregivers of individuals with dementia. CARE-RATE leverages natural language processing and artificial intelligence to power a dialogue-based interface that enables caregivers to describe the problem they are having to CARE-RATE, which returns tailored information about assistive technology, local, regional, and global resources, online forums, and strategies that suit their specific needs. In other words, caregivers will describe the problem they are facing and, in a similar manner as they would to a health care service provider (either verbally or using a keyboard), CARE-RATE will guide them through a series of questions to clarify the caregiver/care recipient’s context and care concerns.
This is a different approach from search engines (such as Google) that require you to know what you are looking for before you search it; with CARE-RATE you describe the situation you are facing rather than a solution. Caregivers can rate the usefulness of the information provided to them by CARE-RATE, which will leverage machine learning to make better recommendations over time.
CARE-RATE is Work Package (WP) 2.3 of the AGE-WELL NCE and is being completed with in-kind support from the Alzheimer Society.
Keywords: Caregivers, search engine, natural language processing, artificial intelligence, dementia, web application, iterative search, search result refinement, document filtering.
Intelligent Technologies for Wellness and Independent Living Lab
295 Phillip Street
Waterloo, Ontario, Canada
N2L 3W8
Contact Jennifer Boger, Director, Intelligent Technologies for Wellness and Independent Living (ITWIL) Lab
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Office of Indigenous Relations.