Intercultural competence

Resources and opportunities to engage across cultures in a positive way

What is intercultural competence (ICC)?

ICC is “the ability to develop targeted knowledgeskills and attitudes that lead to visible behaviour and communication that are both effective and appropriate in intercultural interactions” (Deardorff, 2006).

ICC helps us become aware of our own and others’ culture, perspectives, attitudes, behaviours, and identities leading to more meaningful and mindful interactions across cultures. ICC is for life, as we expand our worldview and intentionally focus on applying skills in all spheres of our lives, at home and abroad.

For questions about ICC resources, contact Sandra López-Rocha.


Resources

Framework for anti-racism and intercultural competence (ARICC)

The ARICC framework is a three part document that addresses the misconceptions between anti-racism and intercultural competence. These two areas often intersect, and encourage meaningful transformations when combined.

Open-source modules for developing intercultural competence

An interactive, open-access program with three modules, to help learners reflect and think critically about intercultural learning.

The program takes about 12 hours to complete.

Strategies to become a better intercultural communicator

Communication is key to building your intercultural competency skills. We have 10 strategies to help you improve your interactions while supporting your own intercultural learning.