On March 29, 2019, 80 employees attended a Continuous Improvement (CI) workshop hosted by Human Resources. Ryan King, Manager, Housing Occupancy and Operations, and Kierra Cali, Operations Project Manager from St. Jerome’s University presented on continuous improvement projects they have implemented in their departments.
On June 21st, a Lean workshop, led by Human Resources, was held for University of Waterloo employees. The third Lean workshop on campus this year took employees through practical steps that will allow them to improve processes and reduce inefficiencies in their own departments.
On May 9th, Human Resources at Waterloo hosted a Lean seminar titled “Creating a Culture of Daily Continuous Improvement in Higher Education” and a Lean projects fair for employees. A Lean workshop for leaders and executives was held on May 10th. The seminar and workshop were led by Karyn Ross, co-author of The Toyota Way to Service Excellence: Lean Transformation in Service Organizations.