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Our commitment

• We will provide multiple options for feedback regarding Library Accessibility Services (LAS) provision of services and resources to persons with disabilities
• Library Accessibility Services will respond to all feedback and/or forward feedback to other Library services coordinators or managers, if necessary
• You can expect to hear back within two business days, excluding weekends and University holidays
• Responses may be at minimum an acknowledgement of receipt

Feedback options include:

• Contact LAS via AskUs
• Library Accessibility Service request form.
• Mailing LAS: 200 University Ave West, Waterloo, ON N2L 3G1 (attention: Library Accessibility Services)

Patrons can also visit or call any library help desk.

***all feedback will be directed to the appropriate service coordinator or manager