The Here to Help campaign aims to create connections between new students and Waterloo's staff and faculty. During the first two weeks of each term, we encourage faculty, staff, and volunteers to wear a Here to Help button to identify yourself as a resource to our newest undergraduate, transfer, exchange, and graduate students during their transition to university life.
Wearing a button symbolizes your knowledge of campus amenities, awareness of student resources, and your willingness to help a new student if they need assistance.
Occasionally, students may come to you with questions outside of your field of expertise. Below, you'll find a list of campus resources that you may wish to direct them to.
Providing academic accommodations and support services for students with disabilities including Attention Deficit Hyperactivity Disorder (ADHD), mental health and learning disabilities. Services include:
- learning strategies
- adaptive technology
- campus transportation
- note takers
- alternative exam arrangements
519-888-4567 x 35082
Needles Hall 1132
- directions to campus buildings
- directions to main and satellite campuses
- parking lot information
Counselling Services is a team of professionals dedicated to supporting the personal and interpersonal functioning of students and the diverse university community. Services include individual, group, and peer support counselling, as well as workshops to help with:
- anxiety and stress
- relationship concerns
- anger management
- crisis interventions
- suicidal thoughts
- past or present trauma
519-888-4567, ext. 32655
Needles Hall Addition, NH 2401
Federation of Students
Health Services provides primary medical care for all registered University of Waterloo students. Health professionals work to promote a safe, healthy environment for our students. Services include:
- physician appointments
- nursing services
- confidential STI testing
- nutrition and health education
- birth control
- allergy, immunizations and medical injections
- emergency contraception
- pregnancy tests
- travel clinic
Health Services Building
Portal is a communications tool that pulls in the UWaterloo information students need, just when they need it. Portal is available on the web, or it can be downloaded from the Apple App Store and Google Play.
On Portal, students can register for Orientation and see their event schedules, view class schedules, get on-campus directions, find the hours to food outlets and services on campus, access Learn, and so much more. Visit the Portal information site for a full list of features.
Registrar's Office - Customer Service
Undergraduate studies at the University of Waterloo are administered through the Registrar's Office (RO). The RO is responsible for registration support and maintenance of undergraduate student records, including:
- course enrolment forms
- academic form submission
- undergraduate transcripts
- proof of enrolment
- registered education savings plan (RESP) forms
- Quest password resets
519-888-4546, ext. 32268
Needles Hall 2nd Floor
Student Awards and Financial Aid
The Student Awards & Financial Aid office provides financial support, information and advice to help students achieve their post-secondary goals.
- OSAP and other provincial funding
- emergency loans
- financial counseling
519-888-4567, ext. 33583
Needles Hall Registrar's Office (undergraduate)
Looking for something else?
If you're unable to find an appropriate resource for a student, encourage them to contact the Student Success Office for additional information about on-campus support services.