During the first few weeks of each term faculty, staff, and student volunteers are encouraged to wear a Here to Help button. Wearing a button symbolizes your knowledge of campus amenities, awareness of student resources, and your willingness to help a student if they need assistance.
Whether a new incoming undergraduate student, transfer student, exchange student, international student, or returning upper-year student, the first few weeks of the term can be challenging. Seeing people around campus wearing Here to Help buttons helps students to feel welcome and supported.
Occasionally, students may come to you with questions outside of your field of expertise. We've pulled together the following list of campus resources to make it easier for you to point students to the information they may need.
Providing academic accommodations and support services for students who have both permanent and temporary disabilities including Attention Deficit Hyperactivity Disorder (ADHD), mental health and learning disabilities. Services include:
- learning strategies
- adaptive technology
- campus transportation
- note takers
- alternative exam arrangements
519-888-4567 x 35082
Needles Hall 1132
- directions to campus buildings
- directions to main and satellite campuses
- parking lot information
Counselling Services is a team of professionals dedicated to supporting the personal and interpersonal functioning of students and the diverse university community. Services include individual, group, and peer support counselling, as well as workshops to help with:
- anxiety and stress
- relationship concerns
- anger management
- crisis interventions
- suicidal thoughts
- past or present trauma
519-888-4567, ext. 32655
Needles Hall Addition, NH 2401
Federation of Students
Health Services provides primary medical care for all registered University of Waterloo students. Health professionals work to promote a safe, healthy environment for our students. Services include:
- physician appointments
- nursing services
- confidential STI testing
- nutrition and health education
- birth control
- allergy, immunizations and medical injections
- emergency contraception
- pregnancy tests
- travel clinic
Health Services Building
Portal is a communications tool that pulls in the UWaterloo information students need, just when they need it. Portal is available on the web, or it can be downloaded from the Apple App Store and Google Play.
Student's personalized Orientation schedules will be available in Portal. Staff, faculty and Orientation volunteers will have access to view all schedules in Open Portal in late August 2018. A high-level schedule of Orientation programming is available now.
On Portal, students can register for Orientation and see their event schedules, view class schedules, get on-campus directions, find the hours to food outlets and services on campus, access Learn, and so much more. Visit the Portal information site for a full list of features.
Registrar's Office - Customer Service
Undergraduate studies at the University of Waterloo are administered through the Registrar's Office (RO). The RO is responsible for registration support and maintenance of undergraduate student records, including:
- course enrolment forms
- academic form submission
- undergraduate transcripts
- proof of enrolment
- registered education savings plan (RESP) forms
- Quest password resets
519-888-4546, ext. 32268
Needles Hall 2nd Floor
Student Awards and Financial Aid
The Student Awards & Financial Aid office provides financial support, information and advice to help students achieve their post-secondary goals.
- OSAP and other provincial funding
- emergency loans
- financial counseling
519-888-4567, ext. 33583
Needles Hall Registrar's Office (undergraduate)
Looking for something else?
If you're unable to find an appropriate resource for a student, encourage them to contact the Student Success Office for additional information about on-campus support services.