How to get involved?
Thank you for supporting new student transition at Waterloo.
As a faculty or staff member, you have the opportunity to help incoming students feel a sense of belonging. Creating a strong sense of community for our new students makes their transition easier and sets them up for success throughout their academic experience at Waterloo.
- You can get involved by helping to welcome new international students as they arrive at the airport. Sign up to volunteer!
Here to Help buttons:
- During the first few weeks of each term, faculty, staff, and student volunteers are encouraged to wear a Here to Help button. Wearing a button symbolizes your knowledge of campus amenities, awareness of student resources, and your willingness to help a student if they need assistance.
Whether a new incoming undergraduate, transfer, exchange, international, or returning upper-year student, the first few weeks of the term can be challenging. Seeing people around campus wearing Here to Help buttons helps students to feel welcomed and supported.
Familiar with campus resources?
Occasionally, students may come to you with questions outside of your field of expertise. We've pulled together the following list of campus resources to make it easier for you to point students to the information they may need.
Faculty-specific information and advice about:
- choosing programs
- course information and selection
- registration procedures
- graduation requirements
- transferring programs
- exemptions and clarifications to academic rules
Providing academic accommodations and support services for students who have both permanent and temporary disabilities including Attention Deficit Hyperactivity Disorder (ADHD), mental health, and learning disabilities. Services include:
- learning strategies
- adaptive technology
- campus transportation
- alternative exam arrangements
519-888-4567 x 35082
Needles Hall 1132
- directions to campus buildings
- directions to main and satellite campuses
- parking lot information
Counselling Services is a team of professionals dedicated to supporting the personal and interpersonal functioning of students and the diverse university community. Services include individual, group, and peer support counselling, as well as workshops to help with:
- anxiety and stress
- relationship concerns
- anger management
- crisis interventions
- suicidal thoughts
- past or present trauma
519-888-4567, ext. 32655
Needles Hall Addition, NH 2401
Waterloo Undergraduate Student Association
Your Waterloo Undergraduate Student Association (WUSA) is the official collective voice of undergraduate students at the University of Waterloo.
- undergraduate student governance
- clubs and services
- student advocacy
- commercial services
- job and volunteer opportunities
519-888-4567, ext. 84042
SLC 1102 (undergraduate)
Health Services provides primary medical care for all registered University of Waterloo students. Health professionals work to promote a safe, healthy environment for our students. Services include:
- physician appointments
- nursing services
- confidential STI testing
- nutrition and health education
- birth control
- allergy, immunizations and medical injections
- emergency contraception
- pregnancy tests
- travel clinic
Health Services Building
Portal is the University of Waterloo student digital assistant. It's a personalized app and web tool made to help keep Waterloo students informed of campus services, events, and news and to provide tailored academic information in one convenient platform.
Using Portal, students can register for Orientation and see their event schedules, view class schedules, get on-campus directions, find the hours to food outlets and services on campus, access Learn, and so much more.
The Centre - Student Service Centre
The Centre is a go-to place for student administrative needs. A friendly team of customer service staff will help with any of the services previously offered through the Registrar's Office (RO), Graduate Studies & Postdoctoral Affairs (GSPA), or Student Awards & Financial Aid (SAFA). Popular services include:
- official transcripts
- proof of enrolment letters
- Registered Education Savings Plan (RESP) forms
- fees and payments
- OSAP, financial aid forms and questions
- any general questions.
519-888-4567 x 42268
Looking for something else?
If you're unable to find an appropriate resource for a student, encourage them to contact the Student Success Office for additional information or check the Campus Wellness searchable listing of Student Services.