Guidelines on responding to requests for information
This guideline explains how the university complies with the obligations imposed by FIPPA in light of its existing policies and procedures. Freedom of Information and Protection of Privacy Act (FIPPA).
FIPPA has two distinct purposes.
- One purpose is to give members of the public a general right of access to some (but not all) records in the university’s custody or control.
- The other purpose is to safe guard individual's personal information. Personal information is information about an identifiable individual. It includes things such as an individual’s home address and home telephone number, student number and educational history (including grades). It does not include information that relates to an individual in their professional or employment capacity or as a spokesperson for an organization (e.g. business contact information, business correspondence and other work product of university employees and agents).
Public Access to Student Information
As explained in Policy 46, the university (i.e. Registrar's Office or Graduate Studies Office) continues to disclose the following information about students to members of the public who request it for the purpose of confirming academic status and/or achievement:
- degree(s) received and date(s) of convocation
- former or current faculty or college of enrolment
- former or current programs of study
- session(s) in which a student is/has been registered
- awards based on academic merit
Responsibility for releasing student information (e.g., transcripts, grade reports, letters of standing) to members of the public is restricted to the Registrar and the Associate Vice-President, Graduate Studies and Postdoctoral Affairs, or their delegates.
The university gives students clear notice of this disclosure practice during the registration process. Students who prefer that such information not be released are directed to so notify the Registrar’s Office or the Graduate Studies Office in writing.
Public access to employee - related records
FIPPA does not apply to employment-related records. This means, in general, that members of the public do not have a right to request access to employment-related records in the university’s custody or control. Although it also means that university employees do not have formal privacy rights under FIPPA, the university continues to protect the privacy of staff and faculty in accordance with established policy and practice.
Faculty members have access to their own files as provided in Policy 75: Official Employment Files of Regular Faculty Members.
Staff members have access to their own employment file as provided in Policy 18: Staff Employment, Appendix C.
Public access to administrative records
FIPPA gives members of the public a general right of access to records in the university’s custody or control. Exemptions and exclusions under FIPPA provide limits on public access to information. Common exemptions and exclusions include:
- records “respecting or associated with research” conducted or proposed by a University employee or a person associated with the University; and,
- records “of teaching materials” prepared by an employee of the University or by a person associated with the university for use at the university.
- records related to labour and employment.
Most other administrative records (that are not employment-related) are subject to FIPPA. There are, however, a number of exceptions in FIPPA. When these exceptions pertain to specific records, the university may keep these records confidential and the university is required to assess each formal request for access individually to determine whether any of these exceptions apply. This assessment is conducted by the university’s Privacy Team in consultation with staff, as appropriate.
Staff and faculty may, from time-to-time, receive informal requests for access to administrative records from members of the public. FIPPA does not prevent the informal disclosure of records or information and staff and faculty should be “open” and answer informal requests if it is clear that the record or information requested is not confidential.
While it is not possible to define “confidential information” categorically, staff and faculty who receive informal requests for information and records should understand that FIPPA does not change what the university views as confidential. Here are some examples of university records which contain confidential information:
- records containing personal information (except the student information listed above)
- records containing information from third-parties which has been provided to the University in confidence (e.g., tenders, contract bids, leases, agreements)
- minutes of meetings held in camera
- records containing advice or recommendations about university administration
- records relating to academic and human resources investigations
If a person requests access to these or other or records which contain confidential information he or she should be asked to make a formal access request.