Contacts
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Pam Charbonneau
Director of the Student Success Office
519-888-4567 x 41377
Heather Westmorland
Associate Director, Student Success
519-888-4567 x 48278
Contact for:
Faculty relations, marketing and communications, data analysis, student experience - academic success retention, equity and community building and new student transition
Nada Alshehabi
Academic Development and Retention Specialist
Contact for:
Academic skills and learning support. Area of focus: equity-deserving students’ learning support
Kate Andrey
Cross Campus Advising Specialist
519-888-4567 x 43999
Contact for:
Enhancing the student experience through advising on campus, questions about Advisor Coffee Chats, Termly Roundtables, the Advisor Conference, or for any conversations around professional development and training opportunities for advisors
Amanda Annarilli
Manager, Administration and Strategic Project Management
519-888-4567 x 47704
Contact for:
Administration and operations
Theresa Barber
Senior Manager, Faculty Relations and Strategic Initiatives
Contact for:
Mathematics, Science
Alana Carlton
Orientation Coordinator
Contact for:
Fall undergraduate Orientation event coordination
Catherine Chan
Academic Development and Retention Specialist
519-888-4567 x42970
Contact for:
Academic skills and learning support. Area of focus: STEM learning support
Erin Frances Clark
Events Administrative Coordinator
Maya D'Alessio
Data Analyst and Evaluation Specialist
Contact for:
SSO data requests and program evaluation
Janine Dietrich
New Student Transition Specialist (Graduate Students)
519-888-4567 x40783
Contact for:
Grad Ready, Graduate Orientation
Paige Doherty
Faculty Relations Manager
519-888-4567 x40156
Contact for:
Connections to Faculties (Arts, Health, Science) and campus partners, consultation on cross campus student success literature and initiatives
Jazz Fitzgerald
Manager, Student Equity, Community and Leadership
Contact for:
Leadership development, community building, and event support for equity-deserving groups
Sam Germann
Student Leadership Development Specialist
Contact for:
Community Leadership Certificate
Mary Anne Gonzales
Academic Development and Retention Specialist
Contact for:
Academic skills and learning support. Area of focus: Graduate student learning support
Jenna Hampshire
Academic Development and Retention Specialist
519-888-4567 x 48469
Contact for:
Academic skills and learning support. Area of focus: course embedded learning support
Min Huang
Academic Development and Retention Specialist
Contact for:
Academic skills and learning support. Area of focus: International student learning support
Devon Hutchinson
Faculty Relations Manager
519-888-4567 x 40343
Contact for:
Connections to Faculties (Engineering, Environment, Mathematics) and campus partners, consultation on cross campus student success literature and initiatives
Rachel Jung
Multimedia Design Specialist
Contact for:
Student Success Office graphics, photography, video content.
Tara Kleinsteuber
Student Equity Programs Specialist
Contact for:
peer mentorship and student-led programming initiatives
Dragana Kostic
Academic Development and Retention Specialist
519-888-4567 x 41049
Contact for:
Academic skills and learning support. Areas of focus: Peer-led learning support and collaborative workshops
Ashley McKnight
New Student Transition Manager
519-888-4567 x 49216
Contact for:
Undergraduate and graduate new student transition inquiries
Celia Notarandrea
New Student Transition Specialist
519-888-4567 x40155
Contact for:
Waterloo Ready, Waterloo Orientation, parent and supporter information and supports
Angela Rooke
Manager Academic Success and Retention
519-888-4567 x41040
Contact for:
Academic skills and learning support. Area of focus: strategic initiatives
Taylor Small
New Student Transition Project Manager
519-888-4567 x 42182
Contact for:
Waterloo Ready programming; parent and supporter programming; Waterloo Grad Ready communications.
Kayla Snyder
Manager, Marketing and Communications
519-888-4567 x42360
Contact for:
Student Success Office marketing and communications