Riddell, E., Riddell, J., Sun, G., Antkiewicz, M., & Czarnecki, K. (2026). Stalled, Biased, and Confused: Uncovering Reasoning Failures in LLMs for Cloud-Based Root Cause Analysis Presented at the International Conference on AI Foundation Models and Software Engineering (FORGE) conference. https://doi.org/10.1145/3793655.3793732 (Original work published 2026)