Steven Feng, Aaron Li and Jesse Hoey develop virtual assistants with personality to help individuals with mental illness

Researchers at the Cheriton School of Computer Science have pioneered a new method that could be used to develop more natural automated virtual assistants to help people suffering from mental illness. 

Called SMERTI (pronounced smarty), the new method enables virtual assistants to use natural language and emotional cues that change depending on the relationship and situations in which they are used. The result allows for the development of virtual assistants that better connect with people they are used to help.

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