Audience: Students, Faculty, and Staff
This workshop provides an opportunity to learn how to manage difficult conversations when they arise, whether it be with a manager, supervisor, colleague or even family member. No matter what your role is on campus, this is a foundational workshop that will provide tools and strategies for more effective conflict management.
Upon completion of this workshop, you will:
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be able to successfully assess the context of the situation
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build conflict management and communication skills and gain access to supportive resources
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learn to communicate in a way that reduces tension and facilitates a productive conversation
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learn how to handle a situation that involves disrespectful comments or behaviours.
Cancellations
Our workshops are in high demand and have limited capacity, often with waiting lists. We kindly ask that if you can no longer attend, you cancel your registration by contacting hrei.trainings@uwaterloo.ca no later than 24 hours prior to the workshop to make room for those on the waitlist. We acknowledge and understand that things happen, so even if it is a late cancellation (within 24 hours), please still let us know. Others may be able to join in your place. Thank you for accommodating this request.