Ask an immigration consultant | International Experience

The experienced and dedicated team of Regulated Canadian Immigration Consultants (RCICs) are licensed with the College of Immigration and Citizenship Consultants (CICC). All consultations are free and confidential. All information and documentation provided to us may be seen by any of our immigration consultants, but will not be shared with any third party, on or off campus, without your permission unless required by law.

Please use this form to:

upload your documents before your one-on-one appointment, or
contact the Immigration Consulting team for advice.

If you experience technical difficulties or have any issues completing this form, we'd recommend clearing your browser cache and/or trying a private window. Please email success@uwaterloo.ca if you have further issues.

First name

Last name

A Waterloo email address is preferred for current students. New students without a Waterloo email address, please provide a personal email address.

Phone number

Your location

Have you booked an appointment on Portal today?

What is your preferred virtual meeting method?

Microsoft Teams is preferred.

You can only choose in-person appointment if you have booked this option through Portal today.

You can proceed with the form and submit your question online.

You can also book a same-day one-on-one appointment with us on Portal then fill out this form with your documents and appointment type.

What best describes your status at the University of Waterloo?

What is your student number?

Your student number is an 8-digit number starting with a ‘2’ (you will find this number in your Offer of Admission and Letter of Acceptance).

What is your student number?

Your student number is an 8-digit number starting with a ‘2’

What is your level of study?

Have you spoken with one of our consultants before?

What is the purpose of your submission?

Did you know we provide instructions on this website?

Check out our study permit page for detailed instructions on how to apply for your first study permit and co-op work permit at the same time (if applicable).

Did you know we provide instructions on this website?

Check out our study permit page for detailed instructions. You can also attend an immigration information session, or watch our immigration application video to have an immigration consultant take you through the application process and required documents for an online study permit extension application (with co-op work permit if applicable) within Canada.

Did you know we provide instructions on this website?

Check out our TRV page for detailed instructions. Whether you need a TRV or eTA will depend on your country of citizenship.

Did you know we provide instructions on this website?

Check out our work permit page for detailed instructions. You can also attend an immigration information session, or watch our immigration application video to have an immigration consultant take you through the online application process and required documents for your first co-op work permit application or extension within Canada.

Did you know we provide instructions on this website?

Check out information about working during your degree and taking terms off by visiting our complying with immigration regulation pages for undergraduate students and Masters and PhD students.

Did you know we provide instructions on this website?

Check out our work permit page for detailed instructions. You can also attend an immigration information session, or watch our immigration application video to have an immigration consultant take you through the application process and required documents for applying within Canada.

Did you know we provide instructions on this website?

Check out the documents for your family page for information.

Did you know we provide instructions on this website?

Check out the Provincial Attestation Letter (PAL) requirement page for information.

Fill out the question box below with any notes you have for the immigration consultant.

If you can't find what you're looking for, fill out the question box below.

Upload your documents

In order to receive immigration advice, you must attach scans or photographs of all immigration documents you have.

Upload your Offer of Admission and Letter of Acceptance