Book an immigration consulting appointment

Book a free and confidential immigration consulting appointment.

How we can help

If you are a new or current Waterloo student, or you have recently graduated and it is eight months or less after your last term, we can answer questions about a variety of immigration topics. Learn what we can help with. 

To be given immigration advice at a virtual or in-person appointment, or by email, you need to provide electronic copies of your: 

  • Passport
  • Study permit or study permit approval letter
  • Temporary resident visa (Canada visa in passport) or Electronic Travel Authorization (eTA) approval 
  • Work permit (if you have one)

Need help booking your appointment? Follow the instructions.

Top 3 immigration resources

1. Check on our immigration updates

Read about the latest immigration updates relevant to you as an international student and other notices from the immigration consultants.

2. Watch our immigration application videos 

Have one of our immigration consultants take you through the Immigration, Refugees and Citizenship Canada (IRCC) application process and required documents for an online study permit extension, co-op work permit, or post-graduation work permit application within Canada. Check out the full series. 

View on YouTube

3. Set immigration reminders for yourself in Portal

It is extremely important that you always have valid status in Canada and don’t let your documents expire. Use the tool in UWaterloo Portal (web version) to track your passport, study permit, and work permit expiry dates. Reminder emails will be sent out at key intervals to help you stay on track and to provide relevant resources. Follow these steps: 

  1. Log into Portal web
  2. Select your profile icon in the top right corner
  3. Enable "International Status" 
  4. Click "Portal" to navigate back to your home dashboard
  5. Look for the "Immigration Reminders" tile on your dashboard
  6. Add reminders for your immigration documents (e.g. study permit)

Quick links to other important resources

LEARN WHAT WE CAN HELP WITH

We can help if:

  • You are a new or current Waterloo student
  • You have recently graduated and it is eight months or less after your last term

We can answer questions about:

  • Study permits
  • Working on and off campus
  • Co-op work permits
  • Temporary resident visas (TRV)
  • Electronic Travel Authorizations (eTA)
  • Post-graduation work permits
  • Permits and TRVs for spouse/common-law partner and/or children
  • Requirements to enter Canada during the COVID-19 pandemic

The consultants can also provide information about Government of Canada resources, like how to get a Social Insurance Number. 

Watch video on YouTube

Please note: 

We do not book appointments to discuss applying for permanent residence (PR). If you are interested in applying for permanent residence, you can start by visiting the Immigration, Refugees and Citizenship Canada (IRCC) Immigrate to Canada webpage for the pathways to permanent residence. Also, keep an eye on our events page to find out when Immigration, Refugees and Citizenship Canada will be on campus to present on this topic. You may want to consider seeking help from an immigration consultant in the city or an immigration lawyer.

How to book an immigration consulting appointment

You should book if:

  • You would like to speak to a consultant one-on-one. 
  • You have prepared your application to the best of your ability, but you have questions or concerns about it that you would like to discuss with a consultant.
  • You are concerned your circumstances could negatively affect your study permit status in Canada or complicate an application.

Appointment hours: 

Immigration consulting appointments are now offered remotely (via Microsoft Teams or phone) and in person.

Same-day appointments: Monday to Friday from 10:00 a.m. - 4:00 p.m. Book a same-day appointment on Portal. Follow these easy steps:

On web

  1. Log in
  2. Select the "Services"
  3. Select the "Appointment Booking" 
  4. Select "Immigration Consulting - Virtual appointment" or “Immigration Consulting – In-person appointment”
  5. Choose a time-slot you’re available
  6. Prior to your appointment, use the ask an immigration consultant webform upload copies of your documents and indicate if you chose a virtual or in-person appointment in Portal.

On app

  1. Log in
  2. Select the circle icon
  3. Select "Services"
  4. Select "Immigration Consulting - Virtual appointment" or “Immigration Consulting – In-person appointment”
  5. Choose a time-slot you’re available
  6. Prior to your appointment, use the ask an immigration consultant webform to upload copies of your documents and indicate if you chose a virtual or in-person appointment in Portal.

Follow-up appointments: If you have recently visited a consultant, you can email them directly to ask for a follow-up appointment.