Co-op
position:
Policy
Analyst,
Canadian
Radiotelevision
and
Telecommunications
Commission
(CRTC)
Academic
background:
Health
Studies,
Bachelor
of
Science
(Honours)
&
Minor
in
Gerontology,
University
of
Waterloo
Why did you choose Waterloo’s MPS program?
The MPS program seemed like a natural step forward when considering how to advance my career, and it’s one that I’m glad I decided to take. The involvement of the faculty members in your learning path, combined with the community you create within your cohort makes for an amazing experience. Additionally, the unique structure of the program allows you to gain meaningful theoretical experience through coursework and work experience in different ministries/departments through the co-op component, which has provided me with the foundation that has helped me to succeed both academically and professionally.
Tell us about your current co-op position.
I am currently working as a Policy Analyst with the Strategic Research & Outreach (SR&O) team at the Canadian Radiotelevision and Telecommunications Commission (CRTC). The CRTC is responsible for regulating the broadcasting and telecommunications industries in Canada – two sectors that I had no direct experience in before going into the position. Despite this, I knew that the MPS program had provided me with the skillset I required to succeed in a variety of departments or ministries. My role allows me to support various initiatives relevant to encouraging a healthy telecommunications industry in Canada including; promoting competition to improve consumer choice, supporting initiatives that increase meaningful connectivity, and analyzing trends.
How did the MPS program, including your co-op experiences prepare you for a career?
The MPS coursework, expansive network, professional events, and extracurricular activities worked holistically to advance my career aptitude. The courses within MPS are purposefully scheduled to prepare you for a career at any level of government. I gained practical experience through the coursework, completing projects that were applicable to tasks that I would actually be performing as a public servant. I learned how to write concise briefing materials; apply project management methodologies to effectively lead projects and tasks; and learned to contextualize data analysis results to tell a meaningful story.
What are your favourite MPS moments?
I have enjoyed so many social outings with fellow MPSers, like bowling, holiday events, and potlucks. MPS also provides you with the opportunity to attend professional networking sessions such as the Fall Mixer at Hart House, Policy Jam in Ottawa, and DataFest. All of these events and experiences have contributed to the community feel of MPS – this is one of the things that really sets it apart from other programs.
What has been your most interesting experience working in the public service?
One thing that I have discovered about myself is how much I enjoy opportunities to advance my professional skillset. With the CRTC, I’ve been able to attend various webinars and virtual conferences that have advanced my understanding of the technical aspects of the telecommunications industry, and I’ve participated in French language training to improve my proficiency.
What advice do you have for someone interested in taking the MPS program?
There are ample opportunities that the program offers to get involved, such as through the Master of Public Service Association (MPSA), attending workshops to excel your professional development, and formal mentorship opportunities. When new experiences feel scary or uncomfortable, it’s an opportunity to learn and grow, so take advantage of what’s thrown your way.
Your cohort is a great resource, as are your program administrators, faculty members, and program director, so don’t be afraid to reach out and express your needs. Make the most of the short amount of time that you will be in the academic setting of the MPS degree. It will fly by faster than you think.
How has COVID-19 impacted your current work?
I have been working from my office space at home instead of in Gatineau where the CRTC office is located. Remote work can seem challenging, as there aren’t many opportunities to experience large scale collaboration, but I’ve never felt at a disadvantage. COVID-19 has highlighted how important connectivity is – if anything, it’s been an additional motivating factor when supporting projects that promote a healthy future for the telecommunications industry in Canada.