What is changing?
Qualtrics is rolling out two significant platform changes affecting survey creation and API integrations:
- New Survey Taking Experience (NSTE) — All newly created surveys will automatically use NSTE, Qualtrics' modernized survey interface. This also affects automated API survey creation and the handling of custom CSS and JavaScript.
- API endpoint deprecations — All legacy Research Core Contacts API endpoints are being deprecated. Several XM Directory endpoints are also being removed: Contact Frequency Rules, Samples, Segment Memberships, and Transactions.
When are these changes happening?
| Change | Date |
|---|---|
| New Survey Taking Experience; API survey creation; custom CSS/JS | June 3, 2026 |
| Research Core Contacts API & XM Directory endpoint deprecations | June 30, 2026 |
Do I need to take action?
For most users, no action is required. However, if your work involves any of the following, you may need to make updates:
- Custom CSS or JavaScript — NSTE uses a modernized HTML structure and no longer preloads jQuery by default. Existing customizations may need to be revised. See the FAQ section of the Qualtrics support page for guidance.
- Automated API survey creation — If your workflows use API calls to create surveys with question types not yet supported by NSTE, adjustments will be needed.
- Research Core Contacts API — Migrate to the equivalent XM Directory endpoints. Full details are in the Research Core to XM Directory Migration Guide.
- Get Transaction Contacts Import Survey endpoint — Replace with the Get Transaction Contacts Import Status endpoint.
- Contact Frequency Rules, Sample Definitions, Segment Memberships, and Update Sample endpoints — These are being removed with no replacement. If your workflows use these calls, simply remove them.
More information