The Department of Mechanical and Mechatronics Engineering provides information technology support to it's faculty, staff and Graduate Students. This support is provided by an in-house team. The team is located in Engineering 2 (E2), rooms 2354A to 2354E.
In this site you will find all the frequently asked questions that we have had such as installing a printer, getting connected to Eduroam, activate your Nexus account, change password, One Drive, Office 365, video conferencing, Teleconferencing, out of the office messages, setting up outlook, and Outlook web application.
As well as information on Data Storage, Security, Software installation, data transfer for large files, and much more.
For any request please create ticket by sending an email address: mmehelpdesk@uwaterloo.ca or by going to the MME Jira portal
For a request related to MME Studio portal email: mmestudio@uwaterloo.ca or by going to MME Studio JIRA Portal
News
Email Notifications for Inactive Teams/Sites
Microsoft Teams site owners may receive an email notification if no activity is detected across their site in the last 14 months
Teams Premium - March 3, 2023
Microsoft has introduced “Teams Premium”. Some existing features of Teams (typically unused or rarely used by our clients) will now require a Teams Premium license. This does not apply to Teams Live events.
Update to the Microsoft automation system (Teams, Planner, Booking)
The automation systems used to request Microsoft Teams, Planner, Bookings, and UW Teams Roster Sync (TRS) are being upgraded to increase security and transparency on November 15.