WebEx migrating Canadian user accounts to a new data centre in Toronto

What is happening? Webex has scheduled to migrate all Canadian user accounts to a new data centre in Toronto

When is this happening? Wednesday Oct 19th at 10:00pm.

Why is this happening? This is part of Cisco's plans for Webex in long term. The timing of it has been coordinated with a regular monthly maintenance.

What is the impact? 

• Hosts and participants may experience intermittent service unavailability when attempting to host or join meetings.  If this occurs, affected users should please rejoin the meeting.
• Users that have meetings scheduled during this maintenance window may be disconnected. If this occurs, the host will need to restart the meeting.
• Data for one-time and reoccurring meetings that were scheduled 13 months ago but never had meeting activities won't be available after the migration. Existing scheduled meetings won't be affected. 
• Some historical reporting for Event Center and Support Center may not be available after maintenance, but new reports will generate as expected.