Publications
ACM SIGDOC Asterisk Journal of Computer Documentation. Concerning SIGDOC 92.
. (1993). ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings. Readers' expectations and writers' goals in the late age of print. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0030394889&partnerID=MN8TOARS
. (1996). ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings. Readers' expectations and writers' goals in the late age of print. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0030394889&partnerID=MN8TOARS
. (1996). ACM SIGCHI Bulletin. HELP FOR THE DESIGNERS OF ONLINE HELP SYSTEMS.
. (1988). ACM Journal of Computer Documentation. Intentionality and other �nonsignificant� in issues learning.
. (2000). . (1996). ACM Computing Surveys. Online support systems. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0007575476&partnerID=MN8TOARS
. (1996).