Presenter: Caitlin Carter

Abstract: The Regina Public Library does not currently have a consumer health librarian and has reached out to the Regina Qu’Appelle Health Region Library for assistance in the past with health-related inquiries from patrons. Due to this need, a 2-hour workshop was designed for RPL reference staff and was conducted at RPL’s Central Branch during one of their professional development days. The structure of the workshop included: discussion about the evolution of health information and the Internet; handling the consumer health reference interview; demonstration of reliable online consumer health resources and an interactive exercise which involved the evaluation of a bad health website using Meriam Library’s CRAP test. After the workshop, an electronic survey was sent to all participants and the results will be discussed; along with any limitations and suggestions for those interested in conducting similar workshops at their local public libraries. This workshop lead to the RQHR Library having a regular spot in RPL’s Spring & Fall programming schedule and this will be mentioned in more detail as well.  DOI:  https://doi.org/10.5596/c14-027