Professor

Andrea Daley head shot

Education

Ph.D., University of Toronto, Social Work, Collaborative Program in Health Services and Policy Research

M.S.W., York University, Toronto

B.S.W., York University, Toronto 

 
        

Contact information

School of Social Work, Renison University College

240 Westmount Road North, Waterloo, ON Canada N2L 3G4

Tel: 519-884-4404 x28621

Email: andrea.daley@uwaterloo.ca

Biography

Andrea is Associate Professor and Director at the School of Social Work, Renison University College. Prior to her arrival at Renison University College in 2018, she spent a decade as a faculty member at the School of Social Work, York University. She has an extensive experience as a mental health clinician in the areas of community mental health, and working with consumer/survivor and LGBTQ+ communities. Her research interests include health services access and equity for diversely situated Two-spirit, lesbian, gay, bisexual, transgender and queer (2SLGBTQ+) people and examining the productive effect of gendered, sexualized, raced and classed norms in psychiatric discourses. She is particularly interested in the ways in which psychiatric discourses are implicated in cultural representations of gender(s). She has worked as an ally with consumer/survivor and mad communities to examine and develop responses to violence acted upon consumer/survivor/ex-clients of the psychiatric and mental health system. She practices critical research methods to engage politics of knowledge building with communities towards the goal of social transformation.

Courses Taught at Renison

Undergraduate courses:

SWREN 424R: Diversity and Empowerment

Graduate courses:

SWK 600R: Diversity and Health

SWK 601R: Health Policy

Research Interests (keywords)

LGBTQ+ communities, health equity, health services access, critical social work practice, Mad Studies, critical research methodologies.

Publications

Book Collection

Daley, A., & Pilling, M. (2021). Interrogating Psychiatric Narratives of Distress: Documented Lives. Palgrave MacMillan. 

Daley, A., Costa, L., & Beresford, P. (Eds.). (2019) Madness, Violence, and Power: A Critical Collection. Toronto: University of Toronto Press.

Journal Articles

de Bie, A., Daley, A., Ross, L. E., & Kidd, S.A. (2021). Resisting Unmet Expectations as Service User Ethics: Implications for Social Work, Journal of Progressive Human Services, DOI: 10.1080/10428232.2021.1895036 

Daley, A., Brotman, S., MacDonnell, J., & St. Pierre, M. (2020). A framework for enhancing access to equitable home care for 2SLGBTQ+ communities. Int J Environ Res Public Health, 17(20):7533. doi: 10.3390/ijerph17207533. 

Ross, L., Gibson, M., Daley, A., Steele, L., & Williams, C. (2018). In spite of the system: A qualitatively driven mixed methods analysis of the mental health services experiences of LGBTQ people living in poverty in Ontario, Canada. PLoS ONE 13(8) (23 pages). DOI: 10.1371/journal.pone.0201437.

Sussman, T., Brotman, S., MacIntosh, H., Chamberland, L., MacDonnell, J., Daley, A., & Churchill, M. (2018). Supporting lesbian, gay, bisexual & transgender (LGBT) inclusivity in long-term care (LTC) homes: A Canadian Perspective. Canadian Journal on Aging, 37(2) (12 pages). DOI: 10.1017/S0714980818000077.

Williams, C., Curling, D., Steele, L.S., Gibson, M., Daley, A., Green, D.C., & Ross, L.E. (2017). Depression and discrimination in the lives of women, transgender and gender liminal people in Ontario, Canada: Applying an intersectional lens to the question of why some people are more likely to be depressed. Health and Social Care in the Community, 25(3), 1139-1150. DOI: 10.1111/hsc.12414.

Steele, L.S., Daley, A., Curley, D., Gibson, M., Green, D., Williams, C., & Ross, L.E. (2017). LGBT Identity, untreated depression and unmet need for mental health services in Ontario. Journal of Women's Health, 26(2). 116-127. DOI: 10.1089/jwh.2015.5677.

MacDonnell, J., & Daley, A. (2015). Examining the Development of Positive Space in Health and Social Service Organizations: A Canadian Exploratory Study. (2015). Journal of Gay and Lesbian Social Services, 27(3), 263-301. DOI: 10.1080/10538720.2015.1040186.

Daley, A., & MacDonnell, J. (2015). ‘That would have been beneficial’: LGBTQ-specific training for home care service providers. (2015). Health and Social Care in the Community, 23(3), 225-336. DOI: 10.1111/hsc.12141.

Daley, A., & Mulé N. (2014).  LGBTQs and the DSM-5: A critical queer response. Journal of Homosexuality, 61(9), 1288-1312. DOI: 10.1080/00918369.2014.926766.

Daley, A., Costa, L., & Ross, L. (2012). (W)righting women: Constructions of gender, sexuality & disorder through psychiatric documentation practices. Culture, Health and Sexuality: An International Journal for Research, Intervention and Care, 14(8), 955-969. DOI: 10.1080/13691058.2012.712718

Book chapters

Daley, A., & Pilling, M. (2021). Introduction: psychiatric documentation, power, and violence. In Daley, A. and Pilling, M. (Eds.), Interrogating Psychiatric Narratives of Distress: Documented Lives, pp. 1-32. Palgrave MacMillan. 

Daley, A. (2021). Narrating genders in psychiatric inpatient chart documentation. In Daley, A. and Pilling, M. (Eds.), Interrogating Psychiatric Narratives of Distress: Documented Lives, pp. 57-86. Palgrave MacMillan. 

Gibson, M. F., Daley, A., & Pilling, M. (2021). Concluding thoughts. In Daley, A. and Pilling, M. (Eds.), Interrogating Psychiatric Narratives of Distress: Documented Lives, pp. 165-172. Palgrave MacMillan. 

Daley, A., & Van Katwyk, T. Decoupling violence from madness. In Beresford, P., Russo, J., & Boxall, K. (Eds.), The Routledge Handbook of Mad Studies Critical International Perspectives on Doing Mad Studies. Routledge. 

Daley, A., Costa, L., & Beresford, P. (Eds.). Introduction. Madness, Violence, and Power: A Critical Collection. (pp. 3-20). Toronto: University of Toronto Press. 

Daley, A., Costa, L., & Beresford, P. (Eds.). Concluding thoughts. Madness, Violence, and Power: A Critical Collection. (pp. 350-354). Toronto: University of Toronto Press. 

Daley, A., & Radford, K. Queer and trans incarceration distress: Considerations from a mad queer abolitionist perspective. (2018). In A. Mills and K. Kendall (eds.), Mental Health in Prisons: Critical Perspectives on Treatment and Confinement. Palgrave.

Daley A., & Ross L.E. Uncovering the Heteronormative Order of the Psychiatric Institution: A Queer Reading of Chart Documentation and Language Use. (2018) In: Kilty J., Dej E. (eds) Containing Madness: Gender and ‘Psy’ in Institutional Contexts. Palgrave Macmillan, Cham.

Pilling, M.D., Daley, A., Gibson, M.F., Ross, L.E., Zaheer, J. Assessing ‘Insight’, Determining Agency and Autonomy: Implicating Social Identities. (2018). In: Kilty J., Dej E. (eds) Containing Madness: Gender and ‘Psy’ in Institutional Contexts. Palgrave Macmillan, Cham.

Daley, A., & Pollack, S. (2018). The Walls to Bridges programme: Critical social work education from the inside. In S.M. Sajid and Rashmi Jain (Eds.) Reflections on Social Work Profession (pp. 313-334). Vasant Kunj, New Delhi: Bloomsbury India.

Daley,  A., MacDonnell, J., Brotman, S., St. Pierre, M., Aronson, J., & Gillis, L. (2017). Providing health and social services to older LGBT adults (Chapter 10). In Anissa Rogers and Kristina Hash (Eds.). Annual Review of Gerontology and Geriatrics, 37. (pp. 143-160). Springer Publishing Company.

Daley, A., Costa, L., & Ross, L. (2014). Doing critical feminist research: A collaboration. In, Stephanie Wahab, Ben Anderson-Nathe, & Christina Gringeri (Eds.), Feminism in Social Work Research. (pp. 19-35). NY: Routledge.

Daley, A. (2013). Spaces in place: Negotiating lesbian/queer in/visibility within psychiatric and mental health service settings. In Brenda LaFrancios, Robert Menzies, and Geoffrey Reume (Eds.), Mad Matters: A Critical Reader in Canadian Mad Studies. (pp. 298-308). Toronto: Canadian Scholars Press Inc.

Research Reports and Knowledge Mobilization

Presented by invitation to the House of Commons Standing Committee on Health - The Health of LGBTQIA2 Communities in Canada. May 9, 2019. My testimony can be found at: https://parlvucloud.parl.gc.ca/Harmony/en/PowerBrowser/PowerBrowserV2/20190509/-1/31513?Language=English&Stream=Video (15:30 – 15:41). The report can be accessed at: https://www.ourcommons.ca/DocumentViewer/en/42-1/HESA/report-28/page-105#25

Costa, L., Munro, L., Daley, A., & Ross, L. (2016).  Access to sexual health services for women with psychiatric disabilities. (2 page findings document).

Daley, A., MacDonnell, J.A., & St. Pierre, M. (2016). LGBTTQI Communities and Home Care in Ontario: Project Report. York University, Toronto, Canada. (36 page report).

Daley, A., MacDonnell, J.A., & St. Pierre, M. (2016). LGBTQ Communities and Home Care: Findings from Ontario-based Research. (8 page ‘zine’).

Daley, A., MacDonnell, J.A., & St. Pierre, M. (2016).  Queering Home Care: Findings from Ontario-based Research. (1 page document).

Psychiatric Disabilities Anti-violence Coalition. (2015). Clearing a Path: A Psychiatric Survivor Anti-violence Framework. Toronto. (PDAC member and report committee administrator).

Sussman, T., Churchill, M., Brotman, S., Chamberland, L., Daley, A., Dumas, J., MacDonnell, J., MacIntosh, H., Ryan, B., Chacha Enriquez, M., Heffernan, D., Henriques, A., & Singh, S. (2013). An Environmental Scan: Identifying Barriers, Developing Solutions: Addressing the Health and Social Needs of Gay, Lesbian, Bisexual and Transgender Older Adults who Reside in Long-term Care Homes

Recent Conference Publications

Daley, A., Costa, L., & Beresford, P. Madness, Violence, and Power: A Radical Collection. XXXVI International Congress on Law and Mental Health. Rome, Italy – July 21-26, 2019. 

Pilling, M., & Daley, A.  Assessing ‘Insight’, Determining Agency and Autonomy: Implicating Social IdentitiesXXXVI International Congress on Law and Mental Health. Rome, Italy – July 21-26, 2019. 

Daley, A. & Ross, L. Uncovering the Heternormative Order of the Psychiatric Institution: A Queer Reading of Chart Documentation and Language Use. XXXVI International Congress on Law and Mental Health. Rome, Italy – July 21-26, 2019.

Daley, A. Psychiatric Violence against Women: Psychocentric Medicalization of Interpersonal Violence.  XXXV International Congress on Law and Mental Health. Prague, Czech Republic - July 9-14, 2017.

Daley, A., & Pollack, S. Building Bridges: Experiential and Integrative Learning with Incarcerated Women. Canadian Association for Social Work Educators Conference - The Next 150: Interrogating Social Work’s Role in “Nation” Building. Toronto, ON – May 30, 2017.

Liegghio, M., Gibson, M., & Daley, A. Critical Approaches to Social Work Documentation at the Frontlines. Canadian Association for Social Work Educators Conference - The Next 150: Interrogating Social Work’s Role in “Nation” Building. Toronto, ON – May 30, 2017.

Daley, A., & Pollack, S. The Walls to Bridges Program: Critical Social Work Education from the Inside. Jamia Millia Islamia Institution, School of Social Work – International Social Work Conference. February 20-22, New Delhi, India.

Daley, A., & de Bie, A. “It Would Be Nice If …” LGBTQ Talk about Supportive Places and Spaces. Canadian Mental Health Association – Mental Health for All Conference, September 29-30, 2016. Toronto, Ontario.

de Bie, A., & Daley, A., “I’m Not Going to be a Target Anymore”: Resistance Among LGBTQ Service Users with Experiences of Psychosis. Canadian Mental Health Association – Mental Health for All Conference, September 29-30, 2016. Toronto, Ontario.

Daley, A., MacDonnell, J., & St. Pierre, M. LGBTQ Social Justice Through Transformative Research. Rainbow Health Ontario: Because LGBTQ Health Matters, March 8-11, 2016. London, Ontario.

St. Pierre, M., Daley, A., & MacDonnell, J. “I really have no knowledge, but I’d like to have some”. An Ontario-based Study on In-Home Health Care Providers’ Access to LGBTTQI Specific Education. Rainbow Health Ontario: Because LGBTQ Health Matters, March 8-11, 2016. London, Ontario.

MacDonnell, J., Daley, A., & St. Pierre, M. Integrating a LGBTQ Focus Into Home Care: Organizational Readiness. Rainbow Health Ontario: Because LGBTQ Health Matters, March 8-11, 2016. London, Ontario.

Daley, A. Mapping the Mad Campus: The Mental Health Crisis on University Campuses. European Association of Social Work Education: Social Work Education in Europe: Towards 2025. Milan, Italy, June 29-July 2, 2015.

Pollack, S., & Daley, A. From Walls to Bridges: A Collaborative Approach to Social Work Education in the Context of Women's Prisons. European Association of Social Work Education: Social Work Education in Europe: Towards 2025. Milan, Italy, June 29-July 2, 2015.

Daley, A., MacDonnell, J., & St. Pierre, M. Home care access and Ontario’s LGBT Communities. OACCAC: Achieving Excellence Together, May 27-29, 2015, Toronto, Ontario.

MacDonnell, J., Daley, A., & St. Pierre. Home Care Service Providers’ Access to LGBT-Specific Training. OACCAC: Achieving Excellence Together, May 27-29, 2015, Toronto, Ontario.

Projects (and associated links)

2SLGBTQ+ Poverty in Canada: Improving Livelihood and Social Wellbeing

This six-year SSHRC-funded project (SSHRC Partnership Grant of $2.5 million)  is studying both the extent and effects of poverty on the 2SLGBTQ+ communities across Canada, with the important goal of producing an evidence-based action plan that can assist governmental agencies, non-profits, and private organizations to address poverty therein. This study is led by activist-scholar, Project Director, Dr. Nick Mulé, School of Social Work and cross-appointed to the School of Gender, Sexuality and Women’s Studies, York University and Dr. Maryam Dilmaghani, Associate Professor of Economics in the Sobey School of Business, Saint Mary’s University. The research team consists of 24 multidisciplinary academics at universities throughout Canada and the US. Importantly, this project is partnered with 11 non-profit community-based partner organizations that undertake frontline work on 2SLGBTQ+ inclusion and/or poverty reduction. In keeping with a community-based participatory research approach, a Community Advisory Board made up of 2SLGBTQ+ people and peer researchers with experiences of poverty will play a crucial role in informing the entire research process. I am the academic co-chair of the qualitative arm of the project. 

Canadian Coalition against LGBTQ2S+ Poverty (CCALP)

CCALP is comprised of researchers, community members, policy makers, and community organizations concerned about 2SLGBTQ+ poverty. It identified research on 2SLGBTQ+ populations’ experiences with social assistance as a top research priority during a CIHR-funded meeting held in June 2018. Currently, CCALP is exploring funding opportunities to support the growth of this emerging national partnership, and begin to pursue one of its key research priorities.

LGBTQ+ Home Care Access in Ontario (Daley, A., MacDonnell, J., St. Pierre, M., Brotman, S., & Aronson, J.) (funded by the Institute of Gender and Health, CIHR)

I was the Principal Investigator on a four-year CIHR-funded study that explored access to home care services for Ontario’s 2SLGBTQ+ communities, along with four co-investigators, two community partners (Toronto Central Community Care Access Centre and Rainbow Health Ontario), and two community advisory committees. This community-engaged, multi-phased, mixed methods project sought perspectives on home care for 2SLGBTQ+ communities from four stakeholder groups (2SLGBTQ+ home care service users, home care service providers, home care referral services, and home care administrators) using web-based surveys, individual interviews, and focus groups. The project culminated in the development of a Home Care 2SLGBTQ+ Access and Equity Framework. The Framework’s components include six indicators of access to home care for 2SLGBTQ+ people (Community Engagement, Environment, Education and Training, Programs & Services and Policies and Leadership) and associated evaluation prompts to assist organizations to consider programs, policies, and practices with respect to the provision of inclusive, affirming care for LGBTQ2S people. Publications related to the project can be located at: 2SLGBTQ+ Home Care Access Project or https://yorkspace.library.yorku.ca/xmlui/handle/10315/31416) 

Affiliation: 
University of Waterloo