Linda at the CSE reception desk

Phone 519-888-4708  to speak with Linda, our booking coordinator regarding appointments or e-mail

You do not need a referral to visit the low vision clinic – just give us a call!  In addition to self-referrals, patients are referred to us from optometrists, ophthalmologists, school boards, Augmentative Communications Clinics, WSIB, etc.

Information Needed

Before scheduling appointments, the Low Vision Clinic collects some additional background information and clinical documentation to ensure that the planned visit correctly anticipates the unique service demands of each individual patient.  Linda can mail the forms listed below to you or you may follow the links to complete forms on the computer and e-mail or fax them.


Information required for all patients before scheduling:

 Information required for patients interested in computer/software:

Additional information needed for Students Kindergarten - Grade 12.  Forms to be completed by school personnel:

Completed forms can be e-mailed to, faxed to 519-746-2337 or mailed to Low Vision Clinic, School of Optometry, University of Waterloo, 200 University Ave. W., Waterloo, ON N2L 3G1.

Next Steps

Once all the information is received, it is reviewed carefully by optometrists and professional staff, who determine which services best fulfil your needs.  You will then be contacted by the booking coordinator to schedule an appointment. You may be scheduled for more than one appointment in a day or you we may recommend multiple appointments over 2 or more days.  Please let us know about any scheduling accommodations you may need. You are welcome to call 519-888-4708 to confirm the status of your appointment. Please notify at least 24 hours in advance if you would like to cancel or reschedule your appointment.


The University of Waterloo is continually upgrading campus and building accessibility and welcomes input from campus users with disabilities. Accessible parking spots are available at the main clinic entrance.  An accessible washroom is available in the clinic waiting area. The clinic has wheel chairs available which may be used during your visit. Service Dogs are welcome.  The Low Vision Clinic has an UbiDuo available allowing typed, real time face-to-face communication for visitors who are deaf, deafened or hard of hearing.  Personal amplyfiers are also available for individuals who have difficulty hearing. Communication can be sent in large print, braille or electronically.  Please do not hesitate to let us know how we can support you.