International Student Experience

The International Student Experience (ISE) team is your connection to the University of Waterloo. Our friendly, knowledgeable, and supportive staff are here to help you every step of the way as you transition into a new life in Canada, and become a part of the University of Waterloo community.

With more than 4,900 international students studying at the University of Waterloo each year from more than 120 countries, it is our goal to provide resources and student services that will help you to be successful while studying here in Canada.


The International Student Experience team is located in the Student Success Office in South Campus Hall on the second floor.  Follow the signs to Student Success.

Advising Drop-In Hours:

  • Monday and Friday, 10:00am - 4:00pm
  • Wednesday, 9:00am - 4:00pm*
  • Tuesday and Thursday, 9:00am - 5:30pm

*On Wednesdays from 4:30 - 6:00pm we also have an international advisor available through Campus Resources in Rez in Village 1 (V1) room 191 off of the V1 Cafeteria.

Student Success Office Hours:

  • Monday, Wednesday and Friday, 8:30am - 4:30pm
  • Tuesday and Thursday, 8:30am - 6:00pm

Email: ise@uwaterloo.ca

The immigration-related content of this website has been reviewed by an Immigraton Consultants of Canada Regulatory Council certified immigration consultant.

Volunteer this spring or fall with International Student Experience

New to Waterloo? Get Ready! International Guidebook.

Stay informed. Sign up for our email updates.